Hi Teresa, We've had the same problem with one document for years. It just will not go away! If you get advice from someone, I'd sure appreciate if you passed it along to me!
Thank you, Theresa Theresa Smith Public Services Manager Scarborough Library Shepherd University (304)876-5217 From: arie-l-boun...@mailman2.u.washington.edu [mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of M. Teresa Warren Sent: Wednesday, June 05, 2013 6:12 PM To: arie-l@u.washington.edu Subject: [ARIE-L] Removing documents in Delivery queue Hello all I'm hoping someone out there has either experienced this or has a clue how to solve. When the daily maintenance runs, the documents that are scheduled to be removed according to our parameters are not being removed. We have checked all out settings and all seems to be right. We have also tried to manually delete, but receive and "error" status. This is what my system person has tried (I'm quoting his email: Having trouble deleting the control and pdf files stored on the Windows 2008 server. The ftp user has all the Windows rights, but when viewed using ftp all the files show octal 000 in the permissions, and although the ftp user has all rights, the file can't be deleted via ftp. When shared by Windows to that user files can be deleted. We're missing something, but can't figure out what. Any clues? Suggestions? Thanks in advance! Teresa W. -- M. Teresa Warren, MLS Interlibrary Loans Eli M. Oboler Library Idaho State University Pocatello, ID 83209-8089
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