Tina, One thing you can check is to be sure your licenses are still configured correctly, and the Eval license is not still active. The Eval License will stop the system with this error after a specific number of data bytes is reached in that form.
Respectfully, William Abdo -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tina flores Sent: Wednesday, November 17, 2010 6:01 PM To: arslist@ARSLIST.ORG Subject: ARERR 382 for HPD:Help Desk Hello Listers, We're encountering the following error in our PROD environment: ARERR 382: ARCreateEntry - The value(s) for this entry violate a unique index that has been defined for this formschema: HPD:Help Desk, entry: INC0000nnnnnnnn, 2 unique index(es), field(s): 1000000161 179 I checked the BMC website for any defects and found SW00362274 where Resolution is "Not Reproducible". I can't provide any logs as this only happens sporadically. I would appreciate if you can provide inputs as to the resolution of the above issue. Thanks in advance for your help. Tina -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/ARERR-382-for-HPD-Help-Desk-tp5749827p5749827.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" This email message is intended for the use of the person to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Verio, Inc. makes no warranty that this email is error or virus free. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
