Can you modify a people record directly in the people form? If not, turn on active link an filter logging to see if you can see where the update is failing.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of gok's Sent: 08 February 2011 14:07 To: arslist@ARSLIST.ORG Subject: Re: CMDB Atrium 7.6 patch 4 when I am trying to import any people record in the CTM : people the message saying that the record modified but it is not modified because there is no BMC.ASSET.SANDBOX.BULK is not there even though I added BMC.ASSET.SANDBOX.BULK in CMDB Atrium after adding it even though I tried to import the existing people with a modification it is saying people record is modified but no changes are seen. Thanks for response with patience. I think I am not explaining you clearly. Peter Romain-2 wrote: > > OK, so what do the logs show when you create a person manually in the > foundation data (CTM:People)? > > What error message(s) do you get? > > Cheers > > Peter > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of gok's > Sent: 08 February 2011 01:32 > To: arslist@ARSLIST.ORG > Subject: Re: CMDB Atrium 7.6 patch 4 > > gok's wrote: >> >> Thanks for response Peter Romai >> We have to do every 2 weeks to update or modify some existing people >> records they were like thousands. So with out BMC.ASSET.SANDBOX.BULK we >> can't do that so I added in BMC CMDB ATRIUM after adding it as well I am >> unable to do it. >> >> >> Peter Romain-2 wrote: >>> >>> I'm still not sure what you are modifying. >>> >>> Is your import trying to modify the CTM:People record or the BMC_Person >>> CMDB >>> CI? >>> >>> If you are importing into the CTM:People form then why not simply open >>> the >>> form and modify a record whilst the logs are enabled? >>> That way you should see where the error is. >>> >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>> [mailto:arslist@ARSLIST.ORG] On Behalf Of gok's >>> Sent: 07 February 2011 14:44 >>> To: arslist@ARSLIST.ORG >>> Subject: Re: CMDB Atrium 7.6 patch 4 >>> >>> what happened exactly is when I imported a modified people record in it >>> say's >>> the record updated but nothing get's updated came to found out that >>> there >>> is >>> not BMC.ASSET.SANDBOX.BULK is not there so I created that and ran the >>> reconciliation jobs and after tested to import people record or modify >>> any >>> people record saying updated but nothing changed...so I need to do any >>> thing >>> after creating the BMC.ASSET.SANDBOX.BULK and I created through CMDB >>> Atrium. >>> >>> >>> >>> >>> Peter Romain-2 wrote: >>>> >>>> I'm not sure exactly what the issue is so it's difficult to help. >>>> >>>> The sandbox datasets and reconciliation jobs are created when the CMDB >>>> is >>>> installed; did someone delete them? >>>> >>>> If you create a person record in the foundation data then a Person CI >>>> should >>>> automatically be created. >>>> >>>> Can you explain further what the problem is? >>>> >>>> Cheers >>>> >>>> Peter >>>> >>>> >>>> -----Original Message----- >>>> From: Action Request System discussion list(ARSList) >>>> [mailto:arslist@ARSLIST.ORG] On Behalf Of gok's >>>> Sent: 07 February 2011 02:31 >>>> To: arslist@ARSLIST.ORG >>>> Subject: CMDB Atrium 7.6 patch 4 >>>> >>>> We are currently in CMDB Atrium 7.6 patch 4 environment since people >>>> are >>>> Asset I created BMC.ASSET.SANDBOX.BULK after creating when I modified >>>> any >>>> people record using ARExport tool no people record is getting modified >>>> after >>>> creating the Dataset in CMDB do I need to do any thing.can any one >>>> guide >>>> me >>>> here please. >>>> Thanks >>>> -- >>>> View this message in context: >>>> http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30860359.html >>>> Sent from the ARS (Action Request System) mailing list archive at >>>> Nabble.com. >>>> >>>> >>> > ____________________________________________________________________________ >>>> ___ >>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>>> >>>> >>> > ____________________________________________________________________________ >>> ___ >>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>>> >>>> >>> >>> -- >>> View this message in context: >>> http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30864228.html >>> Sent from the ARS (Action Request System) mailing list archive at >>> Nabble.com. >>> >>> > ____________________________________________________________________________ >>> ___ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >>> > ____________________________________________________________________________ > ___ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >>> >> >> > > -- > View this message in context: > http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30869608.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30873596.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
