All, A whole herd of people asked for this so I thought it'd be easier to send it out and those that do not wish to keep them may delete them.
Sorry for the time delay. I've been traveling out of country and had to pull individual subroutines from other pieces of code and validate the whole thing. Attached is a gzipped and tarred file containing three files: remedyExport: The script which actually does the export remedyExportUpdate: The script which compares data in the Server Events table to determine what needs to be saved remedyExport.pm: A Perl module containing needed routines Please note that, in order for remedyExportUpdate to work correctly, a checkbox field, with a default value of unchecked, must be added to the Server Events form. The field ID on line 38 of remedyExportUpdate, currently listed as 600000295, needs to be changed to the field ID of the new field created on the Server Events form. I hope, in the course of moving subroutines around, that I got all of them. Please let me know if I did not and I'll send out a revision to the tarball. If you have any questions, comments, or issues please let me know. Thanks, Mark Mark Vaughan Programmer III Direct: +1 303 802 2426 Mobile: +1 303 601 4434 Fax: +1 303 802 1420 [EMAIL PROTECTED] Evolving Systems, Inc. 9777 Pyramid Court, Suite 100, Englewood, CO USA 80112 www.evolving.com -----Original Message----- From: Ledford, Keith [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 09, 2006 6:06 AM To: Mark Vaughan Subject: Re: [Arsperl-users] Export of the User form I would like a copy of these. Please. -- Keith Ledford <[EMAIL PROTECTED]> TANDBERG Television 678.812.6361 direct 678.812.6461 fax -----Original Message----- From: [EMAIL PROTECTED] To: arsperl-users@arsperl.org Sent: Mon May 08 10:18:14 2006 Subject: RE: [Arsperl-users] Export of the User form Mitch, I have written a Perl script which runs nightly, via cron. It writes out both a .def file (same as exporting from the Admin tool, thanks to the authors of ars_Export) and an in-house formatted dump file. The .def file can be used to import definitions, via the Admin tool. The in-house dump format is great for searching on. I have an additional Perl script which runs every minute, via cron. It checks the Server Events table, calling the first script whenever a change is made to an active link, active link guide, application, char menu, escalation, filter, filter guide, packing list, schema, or web service. This requires the addition of a check box field on the Server Events table and selecting, in the Admin tool, which objects you'd like to track. I have found these tools immeasurably beneficial because I can go back to a previous version if a mod to an object has caused problems. Although these are written in a Solaris environment, I would presume that Windows has some kind of job scheduler which could run similarly. If you (or anyone else) believes these tools might be beneficial, I'd be more than happy to send them out. HTH, Mark Mark Vaughan Programmer III Direct: +1 303 802 2426 Mobile: +1 303 601 4434 Fax: +1 303 802 1420 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Evolving Systems, Inc. 9777 Pyramid Court, Suite 100, Englewood, CO USA 80112 www.evolving.com ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lintner, Mitchell Sent: Friday, May 05, 2006 12:56 PM To: ARSPerl Subject: [Arsperl-users] Export of the User form By chance are there any sample scripts available that will create an export (.arx) of the User form? Thanks, Mitch Mitch Lintner Analyst/Programmer Remedy Developer Cingular Wireless 1125 E Campbell Rd Richardson, Texas, 75081 972-907-6965 [EMAIL PROTECTED] This e-mail and any attachments may be confidential and/or legally privileged. If you have received this e-mail and you are not a named addressee, please inform Evolving Systems TIS at [EMAIL PROTECTED] and then delete the e-mail from your system. If you are not a named addressee you must not use, disclose, distribute, copy, print or rely on this e-mail. To ensure regulatory compliance and for the protection of our clients and business, Evolving Systems may monitor and read e-mails sent to and from its servers. Although Evolving Systems routinely screens for viruses, addressees should scan this e-mail and any attachments for viruses. Evolving Systems makes no representation or warranty as to the absence of viruses in this e-mail or any attachments. Registered Office: 9777 Pyramid Ct Suite 100, Englewood, CO 80112
remedyExport.tar.gz
Description: remedyExport.tar.gz
