Adam,
Thanks for your help.
Does anyone know or is anyone an * guru in the New Hampshire/Vermont area?
how about this example.
User1 sits at his desk, a call comes in.(doesn’t matter how the call
gets to his phone, DID or exten) he needs to go into the warehouse to
look at something. He places the call on hold, notes the line and goes
to the warehouse. Once there, he picks up another handset, presses the
button for the line he would like to pickup. How is this done with
FOP? Everyone has access to FOP, not just the system operator? Would
the user be better off transferring the call to that phone in the warehouse?
How have others implemented this feature?
~kurth
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