> > Firstly, in the setup you are envisaging, how do you distinguish which > > company the caller is calling from? Their extensions number? > > The context > > at which they enter the dialplan? Or something else? > > Good questions, all of them. Unfortnately, I don't have answers to them. I > wanted to take our 3000 line python script, which we'd used due to > inadequacies of the dialplan, and throw the horrible nasty thing out the > window. > > > > > Secondly, how do you distinguish between destination numbers > > in one company > > from those in another? Number range? Context? >
Tony, Thank you for asking the appropriate questions! I think you've gotten to the crux of the matter. Doug, take some Advil and read the rest of this post tomorrow! :) At my work, we have a saying that we use when trying to figure out how to overcome some technical challenge. It helps us to focus on the solution, not the problem. We simply ask, "What is Utopia?" Then, in plain English, we describe the perfect world. (Choose the language of your locale for this exercise.) Doug, could we try this exercise? Could you collate the bits and pieces of your posts in this thread and distill them into a point-by-point description of your Utopia? Use as few technical terms and Asterisk-specific references as possible. A good starting point is the list of to-do's that you do for each call: Do they have voicemail? Do they have feature ABC? Do they have feature XYZ? After listing all of that, then give us the description of what needs to happen next, the part about deciding which caller ID info to send. Pretend like you're explaining it to a bunch of idiots who understand only small words and short sentences. :) My gut tells me that the solution lies in the big picture, not the details. The more eyes that see the big picture the better. Thanks for your patience! -MC _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users