> One thing that is really confusing me at this point: if I want to leave > an automated answer machine message, and amd tells me it's a machine, > how do I know when to start leaving the message ? Some "intros" are long > (thanks for calling, me and mine are not here right now, please leave a > message after the beep) and some are short "Leave a message". > > Is there a way of waiting in the dialplan for a beep or something like > that ?
Excellent question. I've been experimenting with the 'WaitForSilence' app. I've not tried to detect a beep since answering machines and voicemail systems will not be uniform in their beep sounds. I've used this with reasonably good success: [lmtc] ; if detect ans machine, come here and leave a msg to call back exten => s,1,Answer exten => s,n,Wait(5) exten => s,n,WaitForSilence(1000,2) exten => s,n,Playback(Not-right-party-live-Eng) exten => s,n,Wait(.3) exten => s,n,SayDigits(${dnum}) ; Supplied by Originate action exten => s,n,Wait(1) exten => s,n,Playback(Not-right-party-live-Eng) exten => s,n,Wait(.3) exten => s,n,SayDigits(${dnum}) ; Supplied by Originate action exten => s,n,Wait(1) exten => s,n,AppendCDRUserField(${cdrdelim}Y) exten => s,n,Hangup As soon as I detect AMD, I goto lmtc,s,1. I wait 5 seconds, then do wait for silence. I've experimented with various settings, and I settled on "wait for two occurrences of 1000ms of silence." This is a reasonable balance between having a two second pause at the very beginning of the message that I leave and accidentally starting my message playback too early because of silence detected during the target machine's outbound message. Sometimes you have a message like, "High this is so-and-so. <pause> Please leave me a message." That <pause> can sometimes trip up your WaitForSilence app if you don't wait long enough for silence. In my case, I'm leaving a message that says, "Please call us at <phone number> and provide reference number <dnum>". I repeat the message just in case I started playing it too soon the first time. Thus far I've had pretty good success. YMMV, so tinker with the WaitForSilence settings. If you're okay with a two second pause at the beginning of the message that you leave on the target answering machine then these settings will probably work for you. Let us know how it goes. -MC _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users