Christopher, did you receive the email that I sent to your yesterday? It was delivered Jan 23 20:47:31 -0600. Maybe it went to your junk box.. I will try again.
Sam Christopher Gray wrote: > Hello: > > Yes, DTMF can be a problem on the phones themselves as Sam observed, and > inband > can help with this in certain situations. I have DTMF working internally in > my > pbx just fine though. > > The problem here is transmitting dtmf from my pbx through a carrier to a > party > who has phoned into my pbx through that carrier. I have this working on > VoicePulse but only about 75% of the time. VoicePulse has indicated to me > via > Support that they know this is a flaw in their system and someday they plan > to > fix it, but no commitment about when. > > So my question is: Does anybody know of a carrier who handles DTMF > correctly, > particularly in situations where my pbx is called externally? > > Thanks. > > Chris > > > On Sat, 24 Jan 2009, Jon Weisman wrote: > >> since you're using ulaw >> >> try setting dtmfmode = inband >> >> if this doesnt work try = auto >> >> -Jon >> >> >> ----- Original Message ----- >> From: "Christopher Gray" <ch...@bayareadigital.us> >> To: "Asterisk Users Listserve" <asterisk-users@lists.digium.com> >> Sent: Friday, January 23, 2009 8:13 PM >> Subject: [asterisk-users] Passing DTMF >> >> >>> Hello: >>> >>> I need to be able to reliably send out touchtone to any calling party who >>> comes >>> into my pbx. The standard things to help with this have been done as far >>> as I >>> know: >>> >>> 1. dtmfmode is rfc2833. >>> >>> 2. The phones themselves are set to rfc2833. >>> >>> 3. allow=ulaw >>> >>> 4. On internal calls between extensions, touchtone works fine. >>> >>> Also, I have reviewed sip.conf with my carriers. >>> >>> Now for the question: does anybody know of a carrier that can reliably >>> allow an >>> extension in my pbx to send touchtone to a calling party? >>> >>> I have tried Vitelity and VoicePulse. Neither can do this, and VoicePulse >>> indicates they know it's a problem and will fix it at some unknown time in >>> the >>> future. >>> >>> For the curious, here is the reason for the need. My wife, who works as a >>> translator, will use this extension to receive calls from companies >>> needing >>> translation. When she receives such a call, step 1 for her is to enter an >>> employee id code. At the end of the call, she must enter an additional >>> code to >>> receive an ending time. >>> >>> Vitelity can't do this at all. VoicePulse works about 75% of the time >>> which is >>> not acceptable. >>> >>> Thanks for any advice. >>> >>> Chris >>> >>> >>> >>> >>> >>> ---------------------------------------- >>> Christopher Gray, President >>> Bay Area Digital >>> >>> Promoting good health with innovative technology >>> >>> 870 Market Street, #653 >>> San Francisco, CA 94102 >>> Phone: (415) 217-6667 >>> fax: (415) 962-2520 >>> Email: ch...@bayareadigital.us >>> >>> _______________________________________________ >>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> >> _______________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > ---------------------------------------- > Christopher Gray, President > Bay Area Digital > > Promoting good health with innovative technology > > 870 Market Street, #653 > San Francisco, CA 94102 > Phone: (415) 217-6667 > fax: (415) 962-2520 > Email: ch...@bayareadigital.us > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users