Is it possible to make use of queues for incoming calls but to have agents that do not need to log in ?
If I create a queue and make certain SIP-users member of the queue, do these SIP-users always need to log in to the queue to be able to receive calls that are in the queue ?? Can't a member be just available when the phone is registered to the Asterisk-server ? In stead of also having to call an extension to log in (and having to give some PIN). I just want a queue (with MoH) to collect multiple incoming calls and then one at a time transfer them to an available SIP-phone. Is this possible ? Thanks you. Jonas.
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