> I've been there.. the page comes up with "There are currently no files 
> for this type."

Well, you either have a technical problem or an administrative one.

Eliminate the possibility of corrupted cookies or browser cache by
going to another workstation, accessing
http://www.cisco.com/cgi-bin/tablebuild.pl/ata186
and entering your credentials.

If you still see no files listed, it appears that Cisco has (perhaps
inadvertently) downgraded your account.  Open a case with them.

--Stewart

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