On May 20, 2005, at 8:08 AM, Mark Johnson wrote:

Ok, guys... Please be gentle with me. I have what is going to be the strangest question you will have ever heard, but I have no idea what to tell this person.

I set up Asterisk 3 or 4 weeks ago, everything is running smooth. My receptionist has told me on two different occasions that she tried to transfer a call by pressing "#", and she heard a buzz noise in the phone and the phone then SHOCKED her in her ear. She wasn't able to do anything with the phone for a few seconds as the buttons didn't respond, then she could go back to picking up calls and whatnot.

This is a Cisco 7960, SIP 7.4 on power over ethernet. I don't see how it would be possible for her to get physically shocked by the phone. Has anyone ever heard of this happening on any type of voip hardware?

Mark


What kind of clothing was she wearing?

(Static electricity and plastic phones, you know?)

Hope she's being nice about it, btw. I've had employees (try to) sue me for less ;-)

/rg

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