Christian Hiller wrote:
Hello,
we got a SNOM 360 here and this gota TRANSFER button.
With this i can transfer a call from my phone another one. But when i
push this Button and transfer the call to another phone, i get kicked
out.
Now, every secretary first asks the chief if he is available or not -
how can i implement this feature
thx for any ideas !
On Jun 3, 2005, at 7:03 AM, Mike Holloway wrote:
Christian,
I don't have any specific answers about your particular SNOM device,
but what you are wanting to accomplish is an attended transfer,
instead of a blind-transfer. You should verify that the SNOM 360 is
capabile of doing an attended transfer. Cisco 79xx series phones
provide both blind and attended transfer modes.
-mike
Enable atxfer in FEATURES.CONF so it will work with any hardware. *8 is
the default key but I remapped features more intuitively like: *7 for
call pickup (Star "P") and *8 for call transfer (Star "T") -- makes it
very easy for people to remember using the letter of the feature.
/rg
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