Sorry for that -- I'd seen a few iPhone questions pop up from time to time, and
thought it was OK.
That being said--can anyone recommend and iPhone forum / discussion list etc??
Thx
________________________________
From: Jonathan Barker <jonathanbar...@quinnemanuel.com>
To: "A list for BES Admin's to discuss issues, etc."
<bes-admins@dataoutages.com>
Sent: Wed, June 23, 2010 5:44:32 PM
Subject: Re: [Bes-admins] iPhones overheating while connecting to an Exchange
server
Guys I hate doing this, but can we limit this to BES topics?
I’m sure there is an iPhone admin forum that would be better equipped.
From:bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On
Behalf Of Chris Burwell
Sent: Wednesday, June 23, 2010 4:40 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] iPhones overheating while connecting to an
Exchange server
Can you change the sync interval on the iPhone from "as mail
arrives" to some interval to see if that will solve the problem? This will
at least tell you if the issue is the realtime push.
We have the same exchange environment and our two iPhones do not experience
this problem. They are only 3G models.
>
>On Jun 23, 2010 6:49 AM, "steveaschett...@yahoo.com"
><steveaschett...@yahoo.com>
>wrote:
>>
>>
>>
>iPhone question of the day. I hate supporting these
>things... Anyone else seen this happen?
>
>>I have 2 users whose iPhones are both turning super hot and whose battery is
>draining in a matter of hours Apple replaced them both, and the new
>devices are doing the same thing.
>
>>The weird thing is--if I delete their account that connects to our Exchange
>server (via our Exchange 2003 SP2 front-end / OWA server) the iPhones cool
>right down and the battery lasts all day.. Its almost as if the constant
>sync'ing with Exchange is causing them to heat up and drain the battery.
>
>>Anyone seen this or have any ideas?
>
>>Thanks
>
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