A battery pull should fix the ringer. Thank you, Marsha Hacker Jackson Wireless Telecom 517.367.3767 Opt. 2
[cid:image001.gif@01CC3674.CC5F36C0] From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Steve Bailey Sent: Wednesday, June 29, 2011 3:45 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Ringer issue That’s what I thought too but when you go into edit the profiles and click try now it works but when an actual call comes in it doesn’t. I didn’t do a wipe yet because the users didn’t want me to take the devices from them. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of John Sent: Wednesday, June 29, 2011 3:43 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Ringer issue Sounds like the speaker is busted. Have you done a wipe? Sent from my iPhone On Jun 29, 2011, at 3:22 PM, Steve Bailey <sbai...@mileone.com<mailto:sbai...@mileone.com>> wrote: I have had two users come to me today with the same issue and I am not sure how to correct it. The problem is no matter what setting you have setup for the profiles the ringer will not ring when a call comes in. We tried rebooting the phone and changing all the ringer settings with no luck. One device was a user’s personal BB 9000 (not on BES) and another was a BES controlled BB 9800 with latest OS. Does anyone have any ideas? Thanks, ------- Steve Bailey I.T. Manager Atlantic Automotive | MileONE Automotive sbai...@mileone.com<mailto:sbai...@mileone.com> Mile One, 23 Walker Avenue, Baltimore, MD 21208 http://www.mileone.com<blocked::http://www.mileone.com/> _______________________________________________ Bes-Admins mailing list Bes-Admins@dataoutages.com<mailto:Bes-Admins@dataoutages.com> http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com<http://Dataoutagenews.com>. http://www.dataoutagenews.com
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