Hi, All:
My computer company sent me an invoice as an attachment of a PDF file
and Adobe Reader Version 11.0.3 won't finish processing the document and
just says processing document. The document should only be one or two
pages.
I had to re-install the program several days ago when there was a
security update and I got an error when I tried to do it from within the
menu and the trouble shooting from Adobe said to re-install. I did and
thought I had followed the steps to make Adobe Reader work with screen
readers, but may have messed up. I thought the program used to say
something about infer reading order from setup or some such and there
was a start button that needed to be pressed and a message that the
screen reader would be silent while processing takes place. There was
none of that with this document and it just says processing.
My e-mail client is Thunderbird 17.0.6 and I've tried the procedure with
both JAWS 14 and Window-Eyes 8.2 on a 64 bit Windows 7 Home Premium machine.
Should I just re-install Adobe Reader or has anyone seen this behavior
with the update?
Any help would be greatly appreciated.
Thank you,
Margaret
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
