Hi Ray, Ray Jackson wrote: > Hi all, > > We have been using Callweaver+SpanDSP for a while now for Fax2email > services and overall it has been working very well. However, some > makes/models of fax machines won't accept fax messages we send and come > back with failure reason: > > "T30_ERR_NOSIZESUPPORT" -> "Far end cannot receive at the size of image" > > We have tried numerous page sizes, resolutions etc. with the TIFF file > but we always get this message returned. One such machine we have > problems with is a Brother MFC 7420. This machine is fairly new and > uses A4 page size (the same as that of our TIFF message). Can anybody > suggest what the problem might be and a possible solution or things we > can try with the TIFF image to get the fax accepted by this and other > machines (some Xerox, OKI machines also have a similar problem). > That error message is the result of the initial negotiation step. If you run txfax with debug enabled, you should get a detailed report of the negotiation messages in the callweaver log. Send me a TIFF file that gives problems, and the log from Callweaver, and I will investigate.
Steve _______________________________________________ Callweaver-users mailing list Callweaver-users@callweaver.org http://lists.callweaver.org/mailman/listinfo/callweaver-users
