======================================================================== BUSINESS INTELLIGENCE REPORT http://www.infoworld.com ======================================================================== Wednesday, August 25, 2004
TOP STORIES ======================================================================== * Outsourcing issue flares up at chip conference * Portals, news sites, must improve customer satisfaction * Talisma attempts to rev CRM engine * HP to manage IT for Finnish energy giant ADVERTISEMENT -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Free Economist White Paper on Grid Computing Grid computing is breaking out. Familiar mostly to academics, government groups, and scientific researchers, this technology that links together the power of diverse computers to create powerful, fast and flexible systems is beginning to catch on in the corporate world. Brought to you by Oracle. Register to download now! http://newsletter.infoworld.com/t?ctl=84D19F:2B910B2 -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- OUTSOURCING ISSUE FLARES UP AT CHIP CONFERENCE ======================================================================== Posted August 24, 2004 3:41 PM Pacific Time STANFORD, CALIF. -- On Monday, the same day the California Senate passed a bill that would ban state agencies from contracting services out to companies that use overseas labor, opponents and proponents of offshore outsourcing clashed during a conference at Stanford University. For the full story: http://newsletter.infoworld.com/t?ctl=84D193:2B910B2 PORTALS, NEWS SITES, MUST IMPROVE CUSTOMER SATISFACTION ======================================================================== Posted August 24, 2004 4:34 AM Pacific Time As far as keeping their customers satisfied, Web portals, search engines, and news and information sites in the U.S. continue to improve but still have work to do, according to a report released Tuesday. For the full story: http://newsletter.infoworld.com/t?ctl=84D198:2B910B2 TALISMA ATTEMPTS TO REV CRM ENGINE ======================================================================== Posted August 23, 2004 3:00 PM Pacific Time Talisma recently released Version 6.0 of its multichannel CRM suite, updating its base for managing customer relationship basics, including SFA, marketing, and customer service interactions. For the full story: http://newsletter.infoworld.com/t?ctl=84D194:2B910B2 HP TO MANAGE IT FOR FINNISH ENERGY GIANT ======================================================================== Posted August 23, 2004 6:59 AM Pacific Time Finnish energy giant Fortum Corp. has signed a five-year agreement with Hewlett-Packard Co. (HP) to manage its IT infrastructure and support about 10,000 users across Europe. For the full story: http://newsletter.infoworld.com/t?ctl=84D196:2B910B2 ======================================================================== Whole Lotta Shakin' Goin' On In business, a seismic shift can rumble along under the surface -- then punch your lights out if you didn't see it coming. Get the latest every day with InfoWorld's Technology & Business Daily. With product and technology news, commentary and analysis, and regular sightings of hot sites and powerful people in the e-business landscape, the free Technology & Business newsletter follows the movers and shakers and what they're up to.Subscribe at http://newsletter.infoworld.com/t?ctl=84D195:2B910B2 ADVERTISE ======================================================================== For information on advertising, contact [EMAIL PROTECTED] UNSUBSCRIBE/MANAGE NEWSLETTERS ======================================================================== To subscribe, unsubscribe or change your e-mail address for any of InfoWorld's e-mail newsletters, go to: http://newsletter.infoworld.com/t?ctl=84D197:2B910B2 To subscribe to InfoWorld.com, or InfoWorld Print, or both, or to renew or correct a problem with any InfoWorld subscription, go to http://newsletter.infoworld.com/t?ctl=84D19A:2B910B2 To view InfoWorld's privacy policy, visit: http://newsletter.infoworld.com/t?ctl=84D199:2B910B2 Copyright (C) 2004 InfoWorld Media Group, 501 Second St., San Francisco, CA 94107 This message was sent to: [EMAIL PROTECTED] ------------------------ Yahoo! Groups Sponsor --------------------~--> $9.95 domain names from Yahoo!. Register anything. http://us.click.yahoo.com/J8kdrA/y20IAA/yQLSAA/BCfwlB/TM --------------------------------------------------------------------~-> Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/kumpulan/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
