Dear Aidong, as I don't have access to HKL2000 myself, I can't tell you what might need to be done to have the software display EIGER X 16M images. Wladek showed me that it was possible. It might just be a question of getting the latest version.
There are alternatives to HKL-2000. DIALS can process EIGER data with no questions asked ( https://dials.github.io/). It is free, open-source software. DIALS exists as a powerful command line tool but can also be run through the xia2 pipeline (https://xia2.github.io/). Both are part of CCP4, but I'd recommend installing the latest DIALS nightly because development is rapid. The developers respond quickly to questions. XDS can process EIGER data ( http://xds.mpimf-heidelberg.mpg.de/html_doc/XDS.html). It is free to academic users. To process data in HDF5 format (*.h5), make sure to download the neggia plugin ( https://www.dectris.com/support/downloads/software/neggia, free, but registration required) and adjust the LIB= parameter to point to where the plugin is saved. XDS is a command line tool, but several GUIs exist. Please give DIALS or XDS a try and tell me how you get along. If you continue to encounter problems, let me and the beamline staff at SSRF know. All best. Andreas On Tue, Dec 19, 2017 at 6:48 AM, Aidong Han <a...@xmu.edu.cn> wrote: > Hi All, > > We have recently collected several data sets in the Shanghai synchrotron > facility with a newly installed Eiger 16M. However, we are not able to > process these data using our home HKL2000 package. Even though we can > easily add this detector in, we can not display images. I believe ours has > not been properly set up. While we are still waiting for a response from > HKL2000 administration managers (it has been a few days), I wonder whether > someone can provide me your solution since this detector has been in market > for more than a year. Thank you for your help. > > Sincerely, > > Aidong > > -- <https://www.dectris.com> Andreas Förster, Ph.D. MX Application Scientist, Scientific Sales Phone: +41 56 500 21 00 | Direct: +41 56 500 21 76 | Email: andreas.foers...@dectris.com DECTRIS Ltd. | Taefernweg 1 | 5405 Baden-Daettwil | Switzerland | www.dectris.com [image: LinkedIn] <https://www.linkedin.com/company/5067919> [image: facebook] <https://www.facebook.com/pages/Dectris-Ltd/623855944369304> <https://twitter.com/DECTRIS_News> Confidentiality Note: This message is intended only for the use of the named recipient(s) and may contain confidential and/or privileged information. If you are not the intended recipient, please contact the sender and delete the message. Any unauthorized use of the information contained in this message is prohibited.
