On 2/27/19 9:16 AM, mark wrote:
Ger van Dijck wrote:

The problems with HPlip goes on and on : I can not manage to establish a
connection on WiFi with the HP4620 : I can print to the printer but not
scan . Running hp-check results in cups is not running, hplip is not
properly (HP) installed , xsane is not installed etc.. But I can assure
you all this software is properly installed : Hp-check cannot detect the
scanfunction on the HP4620. When running on USB cable all runs fine !

Maybe Bug 1683312 from Zdenek Dohnal (Red Hat) could be helpfull : I
reported this bug .

Hp does not support Unix/Linux applications ! Are they really so stupid
to think that the world excist by MS and all other users do not need
support:
Arrogance or stupidity ?

The inheritance of Carly. I was on the phone yesterday to HP - we just
bought this $$$$ printer, and it's under warranty. The engineer I spoke
with told me he'd been there since '99, and he could tell me how to
dissassemble and rebuild this brand new poster printer in his sleep. He
does not, however, know software.... When I mentioned that HP has support
in '12 for Macs - I was hoping to get the .ppd from the Mac package, as we
had for the z3200ps in '12 - he told me they'd gotten rid of the Mac
support team.

Yes: no software support.

<rant>

I figure, I will add some rant about HP printer department.

But first of all, I have to tell how great HP printer department was in the past. The past in my book is some 5 years ago and before that. About decade ago Xerox went really bad. They started making small changes to models, so tones were not compatible between them, thus they got rid of 3rd party vendors selling "compatible" toners for their printers (who will start production for something that covers only small number of potential customers). I didn't see an indication of really bad thing then, but some 5 years down the road they stopped making supplies for their printers, and no "compatibles" were being produced by anybody. So, all Xerox printers 5 years young (I hate to use word "old" here) were just junk. That day I said: I will never buy any Xerox anything, period. Yes I still agree with their old motto saying that they taught the world how to copy.

By that time we also had a bunch of HP printers, and we happily kept getting newer models of HP printers. As a great example I would mention: about a year ago I almost retired HP LaserJet 4050 (b/w printer), that was heavily used in the Department for about 15 years, still working, still making prints of great quality, supplies for which still were produced by HP. So, HP was my life saver as far as printers go.

Now finally to the rant: I recently started having issues, or rather single issue (jam of duplex jobs) with two of HP Color LaserJet CP4525 printers. Two, not just one. And now that I'm trying to find RELIABLE enterprise level printer for the department, I can not. It sounds like models HP manufacture now are not reliable. A few reliable ones were just discontinued recently. So, I'm dead in the water: what next printer to get for the department where it is used heavily? (yes, I included in consideration other manufacturers except Xerox).

</rant>


      mark

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Valeri Galtsev
Sr System Administrator
Department of Astronomy and Astrophysics
Kavli Institute for Cosmological Physics
University of Chicago
Phone: 773-702-4247
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