Hello Italo,
Great idea. Let's keep in touch Regards Stelios -----Original Message----- From: Italo Vignoli [mailto:it...@libreoffice.org] Sent: Friday, 14 April, 2017 4:56 PM To: | Stelios Lambropoulos | <stel...@infolearn.gr>; certification@global.libreoffice.org Subject: Re: [EXTERNAL] TEST4U - Certification and Training material for LibroOffice assessments Hi Stelios, what about organizing a video hangout around the end of April, to discuss the topic and improve communications between our organizations? Best, Italo On 12/04/2017 20:18, | Stelios Lambropoulos | wrote: > Hello Italo, > > My clarifications are inline. > > > >> End-User Training is a fundamental component of the Migration >> Protocol to LibreOffice, to the point that we have developed a >> Training Protocol to provide a reference for the trainers when they >> have to develop the training contents. > > > All I am saying is that it has been proven too many times that > Training alone is not enough. The need to assess the results is > imperative and since we live in 2017 and this kind of interactive > in-application technology has been around for many years now, it goes > without saying that the best way to assess an End-Users' skills is by > actually asking the candidate to perform a series of tasks. > > >> The recent situation at the City of Munich, comes to support these >> claims: If the End-Users were better trained, they would have either >> faced less "severe issues related to software", or the percentage of >> the users facing severe issues would have been significantly smaller. >> The migration at the city of Munich has been opposed by Microsoft, >> which has > > > I understand the situation. The least I could say is that it was expected. > This is why, every possible step should have been taken in advance in > order to turn the chances in favor of LibreOffice. One of the > precautionary measures should have been the thorough training and the > subsequent certification upon examination. This is not just my saying > so. A voice by the LiMux Project in the Berlin Conference 2012 > regarded the existence of an End User Certificate a great contributor to success. > > >> That had been our main concern actually back in >> 2012 at the Berlin 2012 LibreOffice Conference, but, unfortunately >> -as it turns out-, the certification of the end-User's skills had >> been disregarded. TDF has clearly stated since the beginning of the >> certification project that end-user >certification was a task for >> third parties, while TDF was only supposed to provide a reference for >> the process (because we wanted to foster an ecosystem of companies >> providing certification services). > > > Yes, in general terms, I agree. However, my mindset is that there > should be only one Third Party to be able to provide Certificates that > carry the Official License of TDF. Other Third Parties may proceed to > delivering Certificates, but there needs to be a borderline to > distinguish them and shield the interests of TDF. Moreover, TDF should > keep the supervision, for matters such as setting the standards about > the Examination process, defining the ways the exams can be conducted, > the syllabus e.tc., in order to make sure that the desired level of > skills is guaranteed. Much like the guidelines issued, but in a more strict and applied way. > > >> So, we have not disregarded any kind of training, while you have >> disappeared after the LibreOffice Conference in Berlin. In the >> meantime we have migrated thousands of desktops, while training all >> end-users in the appropriate way. > > > What do you mean by "while you have disappeared after the LibreOffice > Conference in Berlin"? > > 1. We have developed training material for LibreOffice, the only one > using the in-application technology. No simulation, no .pdf material, > no multiple choice. > 2. We have also developed the first examination system, to award > Certificates upon examination to End-Users, about their LibreOffice > skillset. > 3. We have developed the DIPLOMA Basic Office Certificate, awarded upon > successful examination at each separate module of LibreOffice, > recognized by the Greek Authorities. Until now, this is the only > Certificate to use the in-application technology (along with the next one). > 4. We have also developed the DIPLOMA Business Office Certificate, > awarded upon successful simultaneous examination at three modules > (Writer, Calc and internet services) and strived really hard with > bureaucracy in order to claim the recognition by the Greek > Authorities. Until now, this is the only recognized Certificate (along > with DIPLOMA Basic Office Certificate). > 5. We performed our first DIPLOMA Business Office Examinations at > LibreOffice in 2013. As far as we know, this is the only examination > performed with the in-application technology > 6. We have proposed to upload almost 3.000 training videos with brief > video-solutions, in 3 languages, in order to help those who need an > instant answer as to how-to perform a duty at LibreOffice, and got > neglected. Anyone can access for free these videos from our website > http://how-to.test4u.eu/en#wp003 or via our YouTube channel > (https://www.youtube.com/user/test4ueu). These video-solutions are > available in English, German and Greek. > 7. We have printed and delivered on our budget promotional material > about LibreOffice, at the LearnTech Exhibition in Karlsruhe in 2013 > and 2014. > Having developed all this material, on our cost, we have followed the > application procedure, back in 2015, in order to apply for membership, > believing that our contribution would be appreciated. Well.we haven't > received an answer yet. > > > Don't get me wrong, I just believe that there must have been some sort > of bad communication. > > Best Regards > Stelios > > > > > -----Original Message----- > From: Italo Vignoli [mailto:it...@libreoffice.org] > Sent: Tuesday, 11 April, 2017 2:22 PM > To: | Stelios Lambropoulos | <stel...@infolearn.gr>; 'Fernandez Lopez, > Jose E.' <jose.fernandezlo...@exterran.com>; > certification@global.libreoffice.org > Subject: Re: [EXTERNAL] TEST4U - Certification and Training material > for LibroOffice assessments > > My clarifications are inline. > > On 11/04/2017 12:20, | Stelios Lambropoulos | wrote: > >> Our part in the Ecosystem could be the contribution towards >> familiarizing the End-Users as well as the Enterprise world with the >> benefits of personnel that uses open-source software. We strongly >> hold that once the End-Users become more familiar with operating >> LibreOffice, the decision for migration will be easier. Bearing that >> in mind, we developed an End-User Certificate to certify the >> existence of > the adequate skillset. > > End-User Training is a fundamental component of the Migration Protocol > to LibreOffice, to the point that we have developed a Training > Protocol to provide a reference for the trainers when they have to > develop the training contents. > >> The recent situation at the City of Munich, comes to support these claims: >> If the End-Users were better trained, they would have either faced >> less "severe issues related to software", or the percentage of the >> users facing severe issues would have been significantly smaller. > > The migration at the city of Munich has been opposed by Microsoft, > which has > >> That had been our main concern actually back in 2012 at the Berlin >> 2012 LibreOffice Conference, but, unfortunately -as it turns out-, >> the certification of the end-User's skills had been disregarded. > > TDF has clearly stated since the beginning of the certification > project that end-user certification was a task for third parties, > while TDF was only supposed to provide a reference for the process > (because we wanted to foster an ecosystem of companies providing certification services). > > So, we have not disregarded any kind of training, while you have > disappeared after the LibreOffice Conference in Berlin. In the > meantime we have migrated thousands of desktops, while training all end-users in the appropriate way. > > The Italian Ministry of Defence, where we have trained the trainers to > guarantee that end-users could develop the appropriate knowledge of > the open source environment and LibreOffice (as the Training Protocol > does not focus only on the software, but also covers several open > source related topics such as business models and file formats), is a > demonstration of the proper migration process. > > Best regards, Italo > > -- > Italo Vignoli - LibreOffice Marketing & PR mobile/signal > +39.348.5653829 - email it...@libreoffice.org hangout/jabber > italo.vign...@gmail.com - skype italovignoli GPG Key ID - 0xAAB8D5C0 > DB75 1534 3FD0 EA5F 56B5 FDA6 DE82 934C AAB8 D5C0 > > -- > To unsubscribe e-mail to: > certification+unsubscr...@global.libreoffice.org > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: > http://wiki.documentfoundation.org/Netiquette > List archive: > http://listarchives.libreoffice.org/global/certification/ > All messages sent to this list will be publicly archived and cannot be > deleted > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > > -- Italo Vignoli - LibreOffice Marketing & PR mobile/signal +39.348.5653829 - email it...@libreoffice.org hangout/jabber italo.vign...@gmail.com - skype italovignoli GPG Key ID - 0xAAB8D5C0 DB75 1534 3FD0 EA5F 56B5 FDA6 DE82 934C AAB8 D5C0 -- To unsubscribe e-mail to: certification+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/certification/ All messages sent to this list will be publicly archived and cannot be deleted --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus -- To unsubscribe e-mail to: certification+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/certification/ All messages sent to this list will be publicly archived and cannot be deleted
