I had a form on the Grand Canyon NPS site that used to get hundreds of submissions a day. Periodically, like once every couple weeks, we'd get a complaint from a user that the form didn't work. The user explained that they filled out the form and tried to submit it only to receive an error.
I'd see the error in the ColdFusion logs. Form fields that absolutely should have been submitted (such as hidden form fields) simply weren't submitting. We spent quite a few hours trying to debug it. We even rewrote the form from scratch twice, breaking it down in to smaller and smaller multipart forms. We added JavaScript checks, server side checks, and everything else we could think of. Still, the form fields would not get submitted. You're probably hoping that we came across a solution and that I'm now about to share that solution. Unfortunately, that is not the case. We simply gave up. We blamed it on a thousand different things, everything from AOL's proxy servers, to browser caching, to corporate firewalls. The truth is we never figured it out. Looking back, the only regret I have is that I spent so much time trying to fix a problem that I had no control over. Benjamin S. Rogers http://www.c4.net/ v.508.240.0051 f.508.240.0057 -----Original Message----- From: Vishal Narayan [mailto:[EMAIL PROTECTED]] Sent: Thursday, August 29, 2002 6:31 AM To: CF-Talk Subject: Missing form fields - anyone experienced this error ? Has anyone else experienced these missing form data errors ? These are not due to improper bookmarking, or due to browser having JavaScript disabled. The form field exists, but on submittting, is somehow not available to the next page. These occur randomly, and therefore cannot be a coding issue. We are getting these errors more frequently when the traffic is higher. This seems to imply some problem with session management, either with CF Server or IIS. We are using CF 4.5 SP2 on Win 2K Server, with IIS 5 and SQL 2000 DB. Has anyone experienced similar problems with their websites ? Vishal. ______________________________________________________________________ Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
