Installation support is free from what I understand. Obviously I don't call our support much.
You do need to back up your CFMX 7 CFIDE directory before uninstalling CFMX 6/6.1. We would have to 'fix' the CFMX 6 installer, which we can't do. Tom Jordahl Macromedia Server Development -----Original Message----- From: David Brown [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 02, 2005 1:06 PM To: CF-Talk Subject: Re: CF MX 7 stopping IIS 5.0 service <RANT ON> I have never called in to Macromedia for support and I have used their products since CF 3.x. We currently own 5 copies of standard with their subscription and DEVNET. I called in to get support on how to uninstall CF 6.1mx now that I have upgraded to CF MX 7 and I get you have to pay for support. You know with customer support like that it makes me re-think using Cold Fusion in the future. </RANT OFF> To answwer your question: Both cold fusion administrators point to the same cfide. I notice when I uninstall they remove data sources too. Is there anyway I can remove CF MX 6.1 without removing the data sources? ----- Original Message ----- From: "Connie DeCinko" <[EMAIL PROTECTED]> To: "CF-Talk" <cf-talk@houseoffusion.com> Sent: Wednesday, March 02, 2005 12:38 PM Subject: RE: CF MX 7 stopping IIS 5.0 service > Hmm, I would assume it would be smart enough to leave those alone... But, > if > it were me, I would copy them to a safe place, do the uninstall and if > necessary, copy the CFIDE folder back. Actually, you might want to take a > close look as you should have two CF administrators and I wonder where the > second one truly is. > > > -----Original Message----- > From: David Brown [mailto:[EMAIL PROTECTED] > Sent: Wednesday, March 02, 2005 10:24 AM > To: CF-Talk > Subject: Re: CF MX 7 stopping IIS 5.0 service > > Ok, how do you uninstall cfmx 6.1 without removing your cfide folders in > your root web? > > The last time I tried that it removed my cfide and cfdocs folders . > Although it named the old ones cfide_old. > ----- Original Message ----- > From: "Connie DeCinko" <[EMAIL PROTECTED]> > To: "CF-Talk" <cf-talk@houseoffusion.com> > Sent: Wednesday, March 02, 2005 12:11 PM > Subject: RE: CF MX 7 stopping IIS 5.0 service > > >> Having both versions side by side is normal and by design. You need to >> uninstall 6.1 if you no longer need it. The catch is you can only have >> one >> on port 80 which could explain why IIS is getting killed. >> >> >> -----Original Message----- >> From: David Olimpio [mailto:[EMAIL PROTECTED] >> Sent: Wednesday, March 02, 2005 8:57 AM >> To: CF-Talk >> Subject: CF MX 7 stopping IIS 5.0 service >> >> I've installed CF MX 7 on a W2K SP4 Advanced Server. The installation was >> an >> upgrade from MX 6.1. Everything seems to be running smoothly, except for >> one >> thing: after about 10-15 minutes CFMX 7 will kill IIS 5.0. I then will go >> into the services and re-start IIS and things will appear fine for a >> little >> while, then I'll go back a little later and IIS will be shut down again. >> I >> checked my Event Log and noticed the following: >> >> Event Type: Error >> Event Source: ColdFusion MX Application Server >> Event Category: None >> Event ID: 263 >> >> Description: >> The ColdFusion MX Application Server service killed process with pid 704. >> >> I wondered if anybody had any thoughts about this. >> >> Another thing I've noticed is that installing CFMX 7 does not seem to >> have >> gotten rid of CFMX 6.1. In my services panel, I still have two sets of >> services, one for 6.1 and one for 7. I've gone ahead and disabled the 6.1 >> services, but wondered if it was normal that both would appear there. >> >> Thanks for any thoughts or feedback. >> >> >> >> > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Logware (www.logware.us): a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project or with a client with Logware today. Try it for free with a 15 day trial account. http://www.houseoffusion.com/banners/view.cfm?bannerid=67 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:197464 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
