Jillian,

What are your JVM settings. JRUN is only taking 150 megs of Memory - seems
pretty lean to me. Can you post the contents of your
cfusionmx7/runtime/bin/jvm.config file? It might be helpful.

-Mark

-----Original Message-----
From: Jillian Koskie [mailto:[EMAIL PROTECTED]
Sent: Thursday, October 20, 2005 11:52 AM
To: CF-Talk
Subject: RE: more coldfusion 7.01 problems, Macromedia folks please
read! I just want to cry


Anthony,

I wish I could tell you how to fix your problem, but I thought I might
share some thoughts on where I would start were it me.

1.      Start new CF log files so that you know which error messages are
really current.

2.      Have you checked your IIS logs?  Is anything unusual happening
at the time the server crashes?  I've seen instances where CF has
crashed because my server was taking a LOT of traffic from a DOS attack
that had nothing to do with CF.  Where is your traffic coming from?  Is
it primarily from one location?  What pages are they hitting?  This
should tell you whether it is a particular script / function that might
be causing your problem.

3.      Has the server received any attention aside from CF?  I had a
Windows 2003 AS go down a few days ago because of one of the MS patches
--sometimes these outside things can seem to be CF, but aren't.

Barring that, I would look at turning all of the sites off in IIS --and
run the server with no traffic--.  Once you determine whether the server
can run without any traffic and stay stable, turn the sites back on one
by one and see if any of them bring the server down.  If it is only one
site, bring aspects of the site back piece at a time.

I hope that helps.

--
Jillian

-----Original Message-----
From: Anthony Prato [mailto:[EMAIL PROTECTED]
Sent: Thursday, October 20, 2005 10:30 AM
To: CF-Talk
Subject: more coldfusion 7.01 problems, Macromedia folks please read! I
just want to cry

Its not a good morning when you come in and your production CF server
is not taking requests.... again. Its even worse when you can't post
to the macromedia CF forums because you get a 404 error on submit. :(
GRRRRRR well its pretty close to what I posted here yesterday, but
I'll give it another go since I don't know what else to do.

Here's what i tried to post to the forum:

Mostly a classic ASP environment, IIS W2K. I convinced them to buy
CFMX7. (standard) It's been in production for a few months now.
Tuesday Night I upgraded to 7.01. The next day the server stopped
taking requests around noon. The jrun process was idle, taking only
150mb of memory. (it averages much higher than that when in use) A
suggestion was given to check the install log and I noticed there was
a problem upgrading the jrun connnector. That made sense since it
didn't seam like Jrun was doing anything. I found a post on the forum
here about what version the dll should be after the patch. Mine didn't
match and I followed the directions provided to upgrade the connector.
Bounced both CF and IIS and everything worked fine again.

But now, this morning I came in to find the same problem, jrun idle,
only CF not responding to the requests... I bounced the cf server and
everything started working again, jrun started taking its normal
amount of memory. Before restarting (and after) I noticed another
problem. I can't load the CF information into performance monitor. The
event viewer says:
[Q]The data buffer created for the "ColdFusion MX 7 Application
Server" service in the "C:\WINNT\system32\cfperfmon_mx.dll" library is
not aligned on an 8-byte boundary. This may cause problems for
applications that are  trying to read the performance data buffer.
Contact the manufacturer of this  library or service to have this
problem corrected or to get a newer version  of this library. [/Q]

So here are my questions:
How can I see whats going on with the server?
Where can I look for the errors as to why this is happening???
How can I test the CF server without going through the jrun connector?
How can I test the jrun connector itself?

Some additional notes...
We are using CFDOCUMENT to generate PDF's quite frequently.
We've been making use of the new Flex features in 7.01 lately.
We've been using flash remoting lately.
colfusion-err.log has a lot of [Q] Request timed out waiting for an
available thread to run.[/Q] messages, but they don't have a date on
them so I am not sure if they are from when the server hung. But like
I said, the jrun process was using no CPU and hardly any memory, so I
don't see how it could be the same problem, but I can't tell because
perfmon won't work. I set the timeout requests after X in the
cfadministrator. I set it to 90.


Thanks for any help





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