>Bottom line. The ceo waved my early termination fee and that was the last >I heard of it but he did say that the salesman was wrong. I could have >bought the phone without the data plan. but it was too late then.
The company stores seem to be terribly uninformed and tend to err on the side of screwing the customer. I stopped going to my local T-Mobile store due to such ill treatment. I found I could get the hardware I wanted from other sources (e.g. the Web and even Walmart) and negotiate the service by phoning in to customer service. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
