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Dave Hartley
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The Use of Computerized Mapping in Crime Control and Prevention Programs.

Series: NIJ Research in Action
Published: July 1995
21 pages
46,637 bytes

by Thomas F. Rich

Thomas F. Rich is an associate in the law and
public policy area of Abt Associates Inc.

Highlights

Computerized mapping has many crime prevention and
control applications. Mapping software's unique
ability to overlay disparate data sets makes it an
excellent tool for identifying factors related to
the multidimensional, multifaceted crime problem.
On the basis of a literature review and telephone
interviews, this Research in Action focuses on some
organizations that use mapping technologies in
crime control and prevention programs, assesses the
overall utility of these technologies, and
identifies some obstacles to increased use of
mapping. Highlights of this discussion are as
follows:

o  For crime control and prevention, mapping
software has two primary goals: to further an
understanding of the nature and extent of criminal
and social problems in a community, particularly
the relationship between criminal activity and
possible contributing factors, and to improve the
allocation of resources to combat these problems.
Mapping efforts for crime prevention and control
rely on police department data, particularly
call-for-service and incident data. Community
groups and multiagency task forces also use
geographic and demographic data from the Census
Bureau, other State and local government agencies,
or commercial vendors.

o  Mapping software is most widely used for crime
analysis in medium and large police departments
where computerized, "geocoded" data are a byproduct
of routine, day-to-day work.

o  Examples of mapping software applications in
police departments include Chicago patrol officers'
ability to produce their own maps (based on
incident type or date range) and dispatchers'
ability to locate calls for service and the nearest
patrol cars and other response units.

o  Examples of applications of mapping by community
organizations include mapping data on
street-specific problems (Hartford) and abandoned
houses and bars (Chicago).

o  Multiagency task force applications of mapping
include the Denver PACT program's goal to map crime
and delinquency risk factors as well as efforts in
Savannah, Georgia, to map factors contributing to
the city's crime problem.

o  The main obstacles to mapping software use in
crime control and prevention relate to hardware and
software costs, user expertise, data acquisition
costs, and data quality. Lower costs, increased
data availability, improved data quality, and
growing user sophistication are expected to lower
these obstacles.

Target audience: Policymakers, police officers,
community leaders, and State and local government
agencies.
-----------------------------------------------

Although computers have been used to display and
manipulate maps since the 1960's, widespread use of
mapping software is a relatively new phenomenon
due, in large part, to the availability of
inexpensive yet sophisticated PC-based mapping
software packages.

The National Institute of Justice (NIJ) has long
shown an interest in mapping. In 1986, NIJ funded a
study in Chicago to implement and assess the impact
of a map-based crime analysis system. In 1989,
NIJ's Drug Market Analysis Program (DMAP) funded
five teams of police departments and researchers to
assess whether mapping tools could be used to
assist police department efforts to combat
street-level drug sales. More recently, NIJ has
funded the Institute for Law and Justice (ILJ) to
synthesize the results of the DMAP program and to
illustrate how mapping software is used in police
departments.

This Research in Action offers an overview of
current uses of mapping technologies based on a
literature review and interviews (see
"Methodology"). It first discusses the general
application of mapping software to crime prevention
and control and then discusses specific
applications by police departments, community
organizations, multiagency task forces, and other
types of government agencies.

Mapping and crime control and prevention
Mapping software has many crime control and
prevention applications. In addition to the
location of a crime, geographic data that can be
helpful in crime control and in efforts to
apprehend a perpetrator include the perpetrator's
last known address, the location of the person who
reported the crime, the location of the recovered
stolen property, and the locations of persons known
or contacted by the perpetrator. Geographic
information valuable in planning, conducting, and
evaluating crime prevention programs includes the
locations of crimes committed during the past
month; the locations of abandoned houses, stripped
cars, and other "broken windows" conditions in a
neighborhood; and the locations where persons who
could benefit from crime prevention and other
social programs actually live.

Some industry experts believe that mapping software
will soon join word processors, spreadsheets, and
data base software as one of the mainstream
business applications. Recent announcements that
Microsoft, Lotus, and Novell will incorporate
mapping modules in future releases of their
integrated business software packages lend
credibility to predictions that desktop mapping
software sales will grow from $60 million in 1993
to $500 million by 1999.

Perhaps the most important feature of mapping
software is its ability to "join" or overlay
disparate data sets. A map showing a
multidimensional view of crime and potential
contributing factors often requires the involvement
of a number of different agencies. For example, one
"layer" of a map display could represent a
descriptive variable, such as the locations of
crimes in the past month, while another layer could
represent a possible explanatory variable, such as
the unemployment rates of persons living on each
city block, the locations of abandoned houses, or
citizen reports of drug activity. These disparate
data sets are often maintained or collected by
different organizations--for example, the local
police department and a neighborhood crime
prevention group.

Complementing the mapping software packages is a
wide range of commercially available data.
Computerized street maps, as well as city block,
census tract, ZIP code, and other "boundary" maps,
are available from the Census Bureau and from
geographic data vendors. Data vendors also offer
city block-level demographic, housing, employment,
income, and other data useful to agencies involved
in crime control and prevention efforts. Crime risk
data bases, designed to merge a variety of crime,
demographic, and social data to compute an overall
risk measure for any location in the country, are
also commercially available. Additional data bases
not specifically created for mapping software
packages can be "imported" into mapping packages.
In fact, it is estimated that 85 percent of all
data bases contain a geographic or locational
component.

The organizations involved in crime control and
prevention efforts using maps and mapping software
include police departments, community
organizations, and multiagency task forces.

Police departments

The potential for institutionalized use of mapping
software is far greater in police departments than
in other organizations involved in crime control
and prevention activities because computerized
"geocoded" data are the byproduct of routine,
day-to-day police department work. Computer-aided
dispatch (CAD) and records management systems that
store and maintain call-for-service, incident,
arrest, and other potentially mappable data are now
common in most medium and large police departments.
Geocoding, a standard feature of CAD and records
management systems, verifies addresses and
associates other geographic information with
addresses, including police reporting areas, beats,
districts, and in more sophisticated systems,
geographic coordinates (e.g., latitude and
longitude).

Although a comprehensive survey has not been
conducted on the extent of mapping software use in
police departments, the International Association
of Chiefs of Police (IACP) recently conducted an
informal poll of the 280 police departments in its
Law Enforcement Management Information Section.
Thirty percent of respondents indicated that they
have used mapping software. The IACP believes that
this is an honest number--one that reflects the
percentage of departments using mapping software on
a regular basis in contrast to departments that
have purchased mapping software but are not regular
users.5 It should be noted that the police
departments in the IACP's Law Enforcement
Management Information Section are among the more
active users of computer technology; thus, a
similar survey of a random sample of all police
departments in the country would likely indicate a
lower percentage of departments using mapping
software.

Within police departments, mapping software
producers and users fall into three main
categories: planners and researchers, patrol
officers, and dispatchers.

Planners and researchers. The most common use of
mapping software in police departments is in the
area of crime analysis. Police department crime
analysts have long used paper "pin-maps" to
indicate criminal activity in an area. Mapping
software is a natural extension of the paper
pin-map that offers far greater flexibility and
analytical capabilities. Crime analysts use mapping
software to prepare crime alert bulletins and other
reports used by police commanders in planning
operations (e.g., helping to select locations for
short-term intensive patrol operations or to
reconfigure patrol sectors) and by patrol officers
in obtaining quick visual overviews of current
crime conditions in their patrol areas.

The degree of institutionalization of map-based
crime analysis varies widely. Some larger police
departments (e.g., San Diego, Los Angeles, and
Dallas) routinely use mapping software in their
crime analysis units. Typically, this high degree
of institutionalization requires tight integration
between the mapping software and the department's
CAD system to electronically transmit mappable data
from the CAD system to the mapping system. A "lower
tech" solution often involves double entry of data-
-first into the CAD system and then into the
mapping system. For example, the lead crime analyst
in the Vacaville, California, Police Department
requires 3 hours each morning to produce daily
crime alert bulletins provided to police officers
at roll call. The analyst manually scans a printout
listing the calls for service received during the
previous 24 hours from the department's CAD system,
manually enters facts about selected calls for
service into a data base package, and uses a
mapping software package to produce the crime alert
maps. The total cost of the mapping system
(including a PC and printer) was just $3,300,
illustrating that map-based crime analysis can be
initiated with limited funds.

Researchers have also teamed with police
departments and used mapping software to better
understand crime patterns. The NIJ-funded Drug
Market Analysis Program is probably the best known
effort in this area. Under DMAP, five sites have
developed sophisticated computerized drug
information and mapping systems that assist police
department efforts to combat street-level drug
trafficking.

With assistance from the Bureau of Justice
Statistics (BJS), researchers at the Illinois
Criminal Justice Information Authority (ICJIA) have
developed a software package called Spatial and
Temporal Analysis of Crime (STAC), which locates
clusters of criminal activity. (STAC is not
actually a mapping package but, rather, is used in
conjunction with mapping packages. To display the
clusters on a map, the results of STAC analyses
must be imported into a mapping package.)
Currently, 115 organizations, including 69 police
departments, use STAC, which is provided at no
charge to law enforcement organizations with some
inhouse expertise in computers and mapping
software. An application of STAC was the subject of
a recent NIJ Research in Brief concerning gang
violence in Chicago.

>From this effort, which was also notable for its
use of an extensive data base of law enforcement
and community data, the ICJIA developed a handbook
on the use of geographic information in crime
analysis. The handbook describes the various data
that could be included in a geographic data base,
or GeoArchive, such as police data (incidents,
arrests, offender data, victim data, calls for
service, street gang territories, recovery of
property data, and criminal justice jurisdiction
boundaries); other criminal justice agency data
(addresses of persons released on probation or from
corrections facilities); street and other landmark
data (locations of liquor stores and taverns,
public transportation, schools, community
organizations, city parks, fire departments, police
stations, and public housing); community-derived
data (nuisance addresses and citizen survey
results); population data; and public health data.
The ICJIA suggests that this law enforcement and
community data base could become "an information
foundation for community policing."

Patrol officers. Within the Chicago Police
Department (CPD), the Information Collection for
Automated Mapping (ICAM) program has enabled patrol
officers to become producers of maps rather than
simply users of map-based information produced by
crime analysts.

ICAM was developed by CPD officers to display
current crime and community conditions. What
distinguishes ICAM from the other crime
analysis-related mapping applications discussed
above is that ICAM is a "walk up and use"
application designed for patrol officer use--it
does not require considerable user expertise. ICAM
does not demand use of a keyboard; to produce a map
of crime activity, officers use a mouse to select
an incident type, a beat or district name, a
location type, and a date range. With two mouse
clicks, officers can also obtain a list of the top
10 crime problems within a specific beat. Thus, the
police officer obtains the information he or she
desires rather than the information a crime analyst
thinks the officer wants.

Two months of incident data are currently stored in
the ICAM system. New incident data are immediately
available in ICAM because the data are
electronically transmitted to ICAM after they have
been entered into the CPD's main records system.
Locations of abandoned buildings, liquor
establishments, and other businesses are also
downloaded from the city's mainframe to ICAM. Plans
call for additional data from other agencies to be
available in ICAM after a citywide fiber-optic
network has been implemented.

The scope of this effort is also a distinguishing
feature. As of January 5, 1995, ICAM had been
installed in 12 of CPD's 25 district stations. ICAM
will be installed in all 25 stations and, in
addition, the CPD hopes to have ICAM installed on
laptop computers in 3,000 patrol cars by the end of
1995. The CPD is also exploring the possibility of
making ICAM accessible at information kiosks in
public areas. Funding for the necessary equipment
has been provided by a million-dollar grant from
the Illinois Motor Vehicle Theft Prevention
Council, an agency created to help curb auto theft
within the State, which thus recognizes the
benefits mapping software could bring. A periodic
CPD publication, ICAM News, details specific
instances in which ICAM has been used successfully.

ICAM is an important component of the Chicago
Alternative Police Strategy (CAPS), CPD's community
policing program. As Mayor Daley stated when ICAM
was unveiled at a district station: "[T]he only way
community policing can work is for police officers
and citizens to have all the facts." Indeed,
community policing's approach calls for creative
problem solving by police officers, which in turn
requires innovative approaches to providing and
analyzing information, such as ICAM.

Dispatchers. Community policing emphasizes a
proactive approach to crime control and prevention,
whereas the more traditional role of police
departments emphasizes providing rapid response to
calls for service. In this context, mapping
software can provide police dispatchers with two
key types of information:

o  The location of a call for service. The ability
to display on a map the location of a call for
service is becoming a standard requirement in new
CAD system installations. Such maps help the
dispatcher verify the caller location and provide
additional directional and status information
(e.g., closed roads) to response units.

o  The current locations of patrol cars and other
response units. The decreasing cost of global
positioning system (GPS) receivers has heightened
interest in automated vehicle location systems. GPS
receivers mounted on patrol cars transmit real-time
location information to a police dispatch center,
where a map display can show unit locations. This
information enables dispatchers to select the
nearest response units more easily, thereby
reducing response times to calls for service. In
addition, and perhaps more important, dispatchers
can more accurately estimate response times and
thus appropriately condition callers'
expectations.

Community organizations

Community involvement in crime control and
prevention efforts is a central tenet of community
policing. The National Crime Prevention Council
calls partnerships between law enforcement and
community groups "among the most promising assets
in the ongoing struggle against violence and other
crimes."

Three community organizations that have used or are
using mapping software are discussed below. Brief
descriptions of these efforts illustrate both the
utility of mapping software and the special
obstacles facing these groups.

Neighborhood problem solving in Hartford. Hartford
Areas Rally Together (HART) is one of the most
well-organized community organizations in Hartford,
Connecticut. In 1992, HART formed the Frog Hollow
Revitalization Committee to develop strategies for
combating increased violence in the city's Frog
Hollow area, where HART is based. The committee
recognized the need to better understand the
neighborhood's crime, infrastructure, and social
problems. To support this need, HART purchased
mapping software and related hardware in 1994 with
the help of a State grant. HART hired an intern to
learn the mapping software.

At the same time, the Hartford Police Department
(HPD) initiated an effort to involve Hartford
neighborhoods in crime prevention and neighborhood
revitalization. Central to this effort is the HPD's
recognition that neighborhood-based problem solving
offers "the best opportunity to provide actual
improvements while at the same time encouraging and
actively involving the residents, businesses, and
institutions that serve and occupy these
neighborhoods." As part of this program, the HPD is
implementing a Neighborhood Problem-Solving and
Analysis System.

Currently, the system is being pilot tested with
HART, and plans have been developed to involve
organizations in the city's other 16 neighborhoods
within the next 12 months.

HART is augmenting data provided by the HPD and
other city agencies with data on street-specific
problems obtained from affiliated neighborhood
block-watch groups. HART plans to use the data and
the maps for four primary purposes:

o  Better understand neighborhood conditions and
problems.
o  Facilitate discussions with landlords and other
property owners.
o  Facilitate discussions with city
agencies.
o  Assess changes in neighborhood conditions.

Chicago Alliance for Neighborhood Safety. The
Chicago Alliance for Neighborhood Safety (CANS) is
a consortium of community organizations. In the
mid-1980's, CANS recognized the need to better
understand neighborhood crime problems and began
requesting crime data from the Chicago Police
Department. This eventually led to an NIJ-funded
effort involving CANS and the CPD. The goal of this
effort was to determine whether mapping
technologies jointly implemented by the CPD and
CANS could enhance the effectiveness of police and
community group crime control efforts. At the time,
CANS had some experience with mapping software and
the CPD did not, so it was decided that CANS would
produce maps depicting criminal activity based on
data provided by the CPD.

The researchers' pre-project vision on how the maps
would be used offers a general model for police-
community group interaction:

The icons on the map that represent crimes were to
be `surrounded' by icons that represent
incivilities. The incivilities were to be
contributed by the community, the crime data by the
police. The information was to be shared in working
sessions which were to be held on a regular basis,
during which time the police and community crime
analysts would search for patterns in the data, the
police contributing their general knowledge about
offender behavior and the community contributing
their specific knowledge about community
conditions. This joint effort would create a
context of community-police dialogue in which crime
and crime-related community concerns would be
better understood and handled.

Although regular meetings between the CPD and the
community groups did not take place, they did meet
on several occasions to address specific community
concerns. In these instances, the maps "were not
only a more graphic way of communicating, they were
a more powerful tool because the maps made [the
community group's] concerns more tangible and
concrete to the police and were a more professional
and polished means of transmitting their concerns."
A leader of CANS felt that the project was
important in terms of getting the CPD to
acknowledge the importance of working with
community organizations.

In the end, although the project demonstrated the
feasibility and utility of mapping software in this
context, the project failed to institutionalize the
use of mapping software, in large part owing to a
lack of funding and the time-consuming and
labor-intensive data processing activities required
to produce the maps.

Since the project concluded, CANS has continued to
receive monthly incident data from the CPD and has
occasionally obtained data on locations of liquor
establishments, abandoned buildings, and building
code violations from the city. The department's use
of mapping software has been difficult to sustain,
but these data have been used to create maps in
support of efforts to address specific crime
problems. Because of limited funding, CANS has had
to rely on VISTA and AmeriCorps volunteers to use
the organization's mapping software. When the
volunteers leave, the mapping capability of CANS,
in effect, also leaves. Perhaps more important,
CANS must continuously assess the value of mapping
in relationship to other community organization
initiatives--that is, "do we want community leaders
studying maps or knocking on doors?" In general,
however, CANS recognizes mapping as "useful" and a
tool with "great potential" for community groups.

Loyola Community Safety Project. Two umbrella
community organizations in the Loyola section of
Chicago have used computer-generated maps for
nearly 2 years to pinpoint high-crime areas in
their community and to target specific locations
for crime prevention activities. In contrast to
HART and CANS, which have developed an inhouse
capability to use mapping software and produce
maps, the Loyola community organizations rely on
researchers at Loyola University for mapping
expertise and periodically submit requests for
specific types of maps. To produce the maps, the
researchers use incident data provided by the
Chicago Police Department and data bases provided
by other Chicago agencies that contain the
locations of important landmarks, such as
institutions, abandoned houses, and bars. The maps
typically depict current crime conditions,
particularly crime density near locations such as
bars and rapid transit stations.

Multiagency task forces

The third major user of mapping software appears to
be multiagency task forces charged with planning
and coordinating crime control and prevention
programs involving many agencies and organizations.
This section discusses two such efforts.

Denver PACT program. Project PACT (Pulling
America's Communities Together) is designed to
assist communities in developing comprehensive and
interdisciplinary approaches to violence; it is
based on the premise that "only broad, holistic,
and multidisciplinary solutions hold real promise
for success." To date, four sites have been funded:
metropolitan Denver, the State of Nebraska,
metropolitan Atlanta, and the District of Columbia.

Mapping technologies play an integral role in
Denver, the only PACT site using mapping. The
program's goal is to map crime and delinquency risk
factors, preferably at the block level, and then
use these maps to identify high-risk neighborhoods
and populations. Once these areas are identified,
crime prevention funds, social service funds, and
other funds can be more appropriately allocated.

Working from a list of crime and delinquency risk
factors, the Denver PACT Committee will prioritize
its data collection efforts. Initially, data
collection efforts are expected to focus on
health-related risk factors, especially the
geographic distribution of low-birth-
weight babies and sexually transmitted diseases. In
general, data will be collected on the risk factors
for which data are accessible, are disaggregated at
a small geographic level, and for which there is a
reasonable chance that an impact can be shown in
the next 2 to 3 years. Project planners recognize
that the data collection efforts will be
significant research projects in and of themselves.

Denver's mapping efforts are just beginning as the
city is in the process of hiring individuals with
mapping expertise. Within the next 6 months,
mapping coordinators hope to provide direction for
the PACT program.

Savannah Crime Control Collaborative. To address
the violent crime problem in Savannah, Georgia, the
city commissioned a comprehensive assessment of the
problem. A major task in this assessment was a
map-based analysis of criminal activity,
particularly Part I crimes, public disorder, and
other disturbances. Map overlays depicted
neighborhood blight and deterioration data (e.g.,
substandard housing, vacant housing, and
unmaintained private property) and social and
demographic data (e.g., teenage pregnancy, child
abuse, juvenile unrest, and per capita income).
Although maps of Part I crimes had been prepared
weekly, an analysis of the relationships between
crime and other problems had not been previously
attempted.

In all, 29 different factors were assessed. The
Savannah Police Department (SPD) coordinated this
monumental data collection effort, drawing on data
sets maintained by the County's Health Department,
Family and Children's Services Department, and
other social service agencies. A series of more
than 50 maps documenting the violent crime problem
and possible contributing factors were prepared.
The study "found a marked association between
Savannah's crime and violence and conditions of
substandard and dilapidated housing, fires,
unmaintained properties, derelict vehicles,
sewerage and drainage problems, unemployment,
female-headed households, child abuse, child
neglect, teenage pregnancy, drug abuse and juvenile
delinquent residence."

As a result of this mapping effort and other
analyses, the city identified and has initiated a
number of strategies aimed at reducing conditions
correlated with high crime rates, including the
establishment of a multiagency Crime Control
Collaborative (CCC). The maps have also been used
as the basis for selecting a target area for the
city's Weed and Seed project, supported by Office
of Justice Programs agencies. In conjunction with
this project and in recognition of the value that
mapping has added to the initial assessment, the
CCC and SPD are planning to repeat the map-based
analysis in 1995.

Other uses of maps and mapping software

Numerous other types of agencies either directly or
indirectly involved in crime prevention and control
have used mapping software for different purposes.
Targeting Federal housing funds. In October 1994,
the U.S. Department of Housing and Urban
Development (HUD) made a major investment in
mapping software to improve its ability to manage
the distribution of Federal funds. HUD's Office of
Community Planning and Development purchased
mapping software for 1,000 city and county offices.
Custom software applications enable community
planners to view maps of communities color-coded by
unemployment rates and income. The maps can also
show locations of existing and proposed government
programs, including housing rehabilitation and job
training centers. This visual depiction should help
better identify areas in greatest need of HUD
funds.

Monitoring probationers. A pilot test with the
Cuyahoga County, Ohio, Probation Department showed
that mapping software has served a number of
purposes. Since probationers have tended to change
addresses frequently, the mapping system's address
verification function has helped probation officers
maintain contact with their clients. A map
displaying probationer addresses with overlays
showing the locations of potential risk areas
(e.g., schools, high-crime areas) and service
providers (e.g., employment training and drug
treatment facilities) also has been helpful.
Finally, supervisors have used the mapping package
to manage probation officers' workloads by
producing maps showing the locations of each
probation officer's clients, color-coded by the
required level of supervision (i.e., minimum,
regular, or intensive). Although the Cuyahoga pilot
test demonstrated the usefulness of mapping
software in probation departments, "little or no
work" has been carried out in this area in other
parts of the country.

It is not known whether attempts have been made to
continuously monitor the location of probationers
using, for example, a global positioning system
receiver. The cost of the receivers, although
decreasing, is certainly a factor. Electronic ankle
bracelets have been used to monitor probationers;
typically, these devices trigger a telephone call
to the probation officer when the probationer moves
more than a specified distance from a location.
Such devices could, in theory, also be used to
detect violations of restraining orders or other
special conditions of probation or parole (e.g., a
person must keep a certain distance away from
schools or child care facilities).

Mapping crime in public housing. NIJ recently
funded an effort to implement and assess crime
prevention programs in six Jersey City public
housing buildings. As part of this effort, project
personnel will use mapping software to track
criminal activity in the city's public housing. The
effort is attempting to extend the use of mapping
software by depicting the geographic relationship
of crime in multilevel buildings.

Tracking missing children. The National Center for
Missing and Exploited Children in Washington, D.C.,
uses mapping software to track information on
missing children. The center maps the roughly 600
calls it receives each day to detect data patterns
and to facilitate communication with law
enforcement agencies.

Obstacles to increased use of mapping software
The main obstacles to increased use of mapping
software are related to hardware and software
costs, user expertise, data acquisition costs, and
data quality.

Hardware and software costs. The cost of hardware
and mapping software starts at just a few thousand
dollars. Still, the cost of a minimum
configuration--a PC, monitor, printer, and
desktop mapping software--can be prohibitive to
small organizations, particularly community crime
prevention organizations that must continuously
weigh the costs and benefits of mapping against
other crime prevention
activities.

Expertise. Mapping software packages on the market
today are much more complicated and harder to learn
than a word processor or spreadsheet, and special
training courses are often required to use the
products effectively. This requirement is also a
serious obstacle for community groups and, to a
lesser extent, for medium and small police
departments. These organizations usually depend on
one or two persons who are familiar with mapping;
when these persons leave or, in the case of police
departments, are transferred to another area, the
organization also loses its mapping capability. One
approach to overcoming this obstacle is to develop
a "custom" mapping application, thereby eliminating
the need for users to interact with a general
purpose mapping software package.

Data acquisition costs. The cost of acquiring data
for map-based analyses can be significant,
depending on the organization doing the analyses,
the organization (if any) that has the required
data, and the form the data are in. Geographic data
(e.g., street maps, block maps, census tract maps)
and demographic data are often available from city
or State agencies, or if necessary, can be obtained
at a higher cost from the Census Bureau or
commercial data vendors. For crime data,
organizations obviously depend on police agencies;
this is not an obstacle for a multiagency task
force, but it could be a serious obstacle for a
community organization. "Community conditions" data
(e.g., locations of abandoned houses), if
available, are likely to be outdated; organizations
may have to undertake special data collection
efforts.

Another component of data acquisition costs is the
expense of moving data from one system or
organization to another system accessible by the
data user. Obviously, data available in
nonelectronic form implies data entry costs. Even
within a police department, the costs of moving
data electronically from a computer-aided dispatch
system to a PC-based mapping system may be
significant. As noted above, an advantage for
police departments is that mappable data are a
byproduct of routine day-to-day work; for other
organizations, special data collection efforts are
often required to do map-based analyses.

Data quality. Ensuring data quality is perhaps the
most serious obstacle. If the data are not
complete, accurate, or timely, the analyses will be
less valuable or the mapping system may not be used
at all. The issue of data timeliness is
particularly important for operational (as opposed
to strategic) decisionmaking--for example,
6-month-old crime data are of little value to a
patrol officer compared with data from the previous
week. Two other issues related to data accuracy are
also particularly relevant to mapping. The first
concerns whether the location information in a data
base is actually the location information of
interest to the user. Sometimes an address
associated with an organization is a billing or
administrative office address rather than the
location where services are provided. And second,
often addresses stored in data bases are, at least
initially, not mappable--either the address is
misspelled, the address is in a different form from
the addresses in the underlying street map (e.g.,
100 Main St. East versus 100 East Main St.), or the
underlying street map is incomplete or inaccurate.
In fact, organizations typically must undertake a
one-time, and often lengthy, effort to edit the
data associated with street maps.

Finally, an additional obstacle related to certain
mapping software applications is the difficulty
involved in showing three-dimensional spaces.
Mapping crime data for multistory buildings (e.g.,
certain public housing buildings or office
buildings) on a two-dimensional street grid
obviously provides little visual information about
the part of the building in which the crimes are
occurring.

Conclusion

These obstacles will not, however, prevent the
rapid growth in use of mapping software. A
combination of forces--decreasing costs of personal
computers, decreasing costs and increasing
sophistication of mapping software, increasing
availability of geographic and demographic data,
and the need to improve performance while
controlling costs--point to increased use of
mapping software. Individuals interviewed have
noted that computerized mapping is a valuable tool
whose potential is just beginning to be tapped.
Mapping software can help users maximize use of
funds by indicating where resources can best be
used.

Notes

1. Maltz, Michael D., Gordon, Andrew C., and
Friedman, Warren. Mapping Crime in Its Community
Setting: A Study of Event Geography Analysis.
Washington, D.C.: National Institute of Justice,
1989.

2. The Institute for Law and Justice's reports
include: Taxman, Faye S. and McEwen, J. Thomas.
High-Tech Computer Mapping and Low-Tech Community
Policing. The Journal of Urban Technology. Volume
2, Number 1, pp. 85-103; McEwen, J. Thomas and
Taxman, Faye S. Applications of Computerized
Mapping to Police Operations. Alexandria (VA):
Institute for Law and Justice. October 13, 1994;
Taxman, Faye S. and McEwen, J. Thomas. Interagency
Workgroups: Using Geographical Tools to Develop
Crime Control Strategies. Alexandria (VA):
Institute for Law and Justice. August 30, 1994; and
Institute for Law and Justice. The Drug Market
Analysis Project: Defining Markets and Effective
Law Enforcement Practices. Alexandria (VA),
September 13, 1994.

3. Mehler, Mark. MapInfo Charts New Market in Data
Mapping Software. Investor's Business Daily. May 9,
1994, p. A6.

4. MapInfo Corporation. Think Visually: Products
and Services. Troy, New York, 1994.

5. Telephone interview with John Firman,
Coordinator for Research and Analysis,
International Association of Chiefs of Police.

6. Telephone interview with Ray Sanford, Crime
Analyst, Vacaville Police Department, and Sanford,
Ray. Tactical Mapping on a Budget. STAC News.
Chicago: Illinois Criminal Justice Information
Authority, Winter 1994.

7. Telephone interview with Lynn Green, Research
Analyst, Illinois Criminal Justice Information
Authority.

8. Block, Carolyn Rebecca and Block, Richard.
Street Gang Crime in Chicago. NIJ Research in
Brief. NCJ 144782. Washington, DC: December 1993.
9. Green, Lynn A. and Whitaker, Robert Bennet.
Early Warning System Geoarchive Codebook. Chicago:
Illinois Criminal Justice Information Authority,
October 1994.

10. Block, Carolyn Rebecca and Green, Lynn A. The
Geoarchive Handbook: A Guide for Developing a
Geographic Database as an Information Foundation
for Community Policing. Chicago: Illinois Criminal
Justice Information Authority, August 1994.

11. The San Diego Police Department also has a
"walk up and use" map-based crime analysis tool.
While this tool is currently accessible only to the
Department's crime analysis unit, the Department
plans to make it available in the future to
personnel at the Department's seven area command
stations [telephone interview with Julie Wartell,
Crime Analyst, San Diego Police Department].
12. Telephone interview with Officer Jonathan
Lewin, Research and Development Division, Chicago
Police Department.

13. Spielman, Fran. High-Tech Tools Beef Up Beat
Patrols. Chicago Sun-Times. November 30, 1994.
14. National Crime Prevention Council. Bureau of
Justice Assistance Bulletin: Working as Partners
With Community Groups. NCJ 148458. Washington, DC:
September 1994.

15. As is the case with police use of mapping
software, no survey documenting the extent of
mapping software use in community crime prevention
groups has been undertaken. In all likelihood,
however, use is quite limited.

16. This section is based on Hartford Police
Department. Neighborhood Problem Solving Support
System. Hartford (CT), 1994 and telephone
interviews with Captain James Donnelly, Hartford
Police Department, and Reina Koistinen, HART.
17. This section is based on a telephone interview
with Warren Friedman, Chicago Alliance for
Neighborhood Safety; and Maltz, Michael D., Gordon,
Andrew C., and Friedman, Warren. Mapping Crime in
Its Community Setting: A Study of Event Geography
Analysis. Washington, D.C.: National Institute of
Justice, 1989.

18. Maltz et al., p. 91.

19. This section is based on a telephone interview
with Richard Block, Loyola University.

20. This section is based on telephone interviews
with Kim English, Colorado Division of Criminal
Justice, and Pat Malak, Bureau of Justice
Assistance; and Bureau of Justice Assistance.
Project PACT: A Community and Federal Partnership
for Pulling America's Communities Together.
Washington, DC: 1994.

21. The risk factors were obtained from the
Seattle-based firm Development Research and
Programs, Inc. The main groups of risk factors are
family history of high-risk behavior; family
management problems; parental attitudes and
involvement in crime and drugs; early antisocial
behavior; academic failure; lack of commitment to
school; antisocial behavior in early adolescence;
friends who engage in the problem behavior;
alienation, rebelliousness, lack of social bonding;
favorable attitudes toward the problem behavior;
early initiation of the problem behavior; community
laws and norms favorable toward crime and drugs;
availability of drugs; extreme economic and social
deprivation; low neighborhood attachment and
community disorganization; and transition and
mobility.

22. This section is based on Donahue, Michael E. A
Comprehensive Program to Combat Violent Crime: The
Savannah Experience. The Police Chief. September
1993; Lyght, W., Renner, B., and Donahue, M.
Comprehensive Community Crime Control Strategy.
Savannah (GA): 1991; and telephone interviews with
Brian Renner, Planning and Research Director,
Savannah Police Department, and Michael Donahue,
former Planning and Research Director, Savannah
Police Department.

23. Betts, Mitch. Mapping Software Helps HUD.
Computerworld. October 3, 1994, p. 41.

24. Boros, Alec and Lee, Jay. Applying Geographic
Information System to Monitor Probationers in an
Urban Environment. GIS/LIS Proceedings. Phoenix
(AZ), October 25-27, 1994.

25. Telephone interview with Alec Boros, Department
of Geography, Kent State University.

26. The research project is entitled "Crime
Prevention Programs in Public Housing: The Jersey
City Approach to Drug and Violent Crime Problems in
Public Housing" and was submitted by the Jersey
City Police Department, Lorraine Green
(Northeastern University), and David Weisburd
(Hebrew University and Rutgers University).

27. Capital District Business Review. Sharing
Success in Business and Info With the Authorities.
October 3-9, 1994, p. 35.

-------------------------
Neighborhood Problem-Solving and Analysis System

o  Hartford, Connecticut, community organizations
are working with city agencies, including the
Hartford Police Department (HPD), to use mapping
software to help resolve community issues. System
features include the following:

o  Key neighborhood organizations are to receive a
personal computer, printer, modem, basic office
automation software, and mapping software.

o  The HPD is to develop and provide at no cost to
neighborhood organizations a custom map-based
application that automates the pertinent map
display and reporting functions. The custom
application is to be designed to insulate users
from features of the base mapping software that are
not relevant to their tasks.

o  The city's assessment department is to provide
neighborhood organizations with computerized street
maps, property-specific data, and city demographic
data.

o  The following agencies are to provide data to
neighborhood organizations on a weekly, biweekly,
or monthly schedule: police department (crime data,
call-for-service data, and neighborhood complaint
data), fire department (arson reports, fire
inspection reports), licensing and inspections
department (building inspection reports,
enforcement actions), and finance department (tax
delinquency reports). The data are to be provided
electronically to neighborhood organizations in a
format that organizations can easily use to display
event-related locations on a map.


Methodology

This Research in Action is based on a limited
literature review and telephone interviews with
approximately 30 individuals from Federal, State,
and local government agencies, universities,
private firms, and nonprofit organizations. Sources
for the literature search include the National
Criminal Justice Reference Service and the
mapping-related periodicals GIS World and GeoInfo
Systems. Because most relevant published articles
concern only one particular use of mapping
software--map-based crime analysis in police
departments--most of the information collected for
this Research in Action was obtained via telephone
interviews. The individuals interviewed were
selected based on word-of-mouth recommendations
rather than through a systematic sampling of large
police departments, community groups, and other
organizations involved in crime control and
prevention. Initially, recommendations were sought
from NIJ officials and persons involved in
NIJ-funded mapping-related efforts.

This report was supported by Research Applications
contract #OJP-94-C-007 from the National Institute
of Justice to Abt Associates Inc. Findings and
conclusions of the research reported here are those
of the authors and do not necessarily reflect the
official position or policies of the U.S.
Department of Justice.

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