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http://www.washingtonpost.com/wp-dyn/articles/A17806-2001Dec22.html

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Little Change in Security
New Airport Rules Ensure Long Lines, Inconsistencies


By Greg Schneider
Washington Post Staff Writer
Sunday, December 23, 2001; Page A02


Eight security workers hovered around an idle bomb-detection scanner at
Dulles International Airport one afternoon last week. Holiday travelers
bustled through the terminal, but no bags were being run through the machine.

"They're supposed to be set up to keep it running full time, but that
obviously isn't happening," said Billie Vincent, who was head of airport
security for the Federal Aviation Administration during the 1980s and who
stood watching the scanner from several feet away. "Look at that. Is it being
used? That says something about the state of security, doesn't it?"

As travelers took to the air for the holidays in recent days, they continued
to find inconsistent security measures at the region's two biggest airports,
Dulles International Airport and Baltimore-Washington International Airport.
>From sporadic scanning for bombs to short-staffed security checkpoints, the
airports showed how unresolved the nation's air travel security system
remains three and a half months after the terrorist attacks of Sept. 11.

The Transportation Department is scrambling to implement the Aviation and
Transportation Security Act that Congress passed last month, and airports
continue to enact emergency restrictions put into place after the attacks.
Experts said, however, that the rush to take action has obscured debate over
fundamental issues, such as whether the new system relies too much on
technology and not enough on people.

The result is that while passengers are waiting in longer lines and National
Guardsmen are patrolling airports with automatic weapons, "nothing has
changed" in the quality of airport security, said Isaac Yeffet, the former
head of security for Israel's El Al airline, which is widely considered the
most secure carrier in the world.

Yeffet said the steps the government has hurried to implement, such as
increasing the use of bomb-detection technology and tightening the process at
passenger screening checkpoints, are half-measures. He compared them with the
problem of trying to warm up with a blanket that is too short: "You don't
know what to cover first, head or legs. Whatever you do, in the morning, you
are sick."

At BWI, for example, there are many signs of apparent security improvements.
Airlines have dismantled folding tables where they used to perform random
manual searches of checked bags, and they have replaced them with van-sized
bomb detection machines. The scanners -- Examiner 3DX 6000 models, built by
L-3 Communications Corp. -- were supplied recently by the FAA, which directed
that the machines be run continuously, scanning as many bags as possible.

One day late last week, however, two of BWI's new machines were switched off.
The two that were running seemed to be operating at vastly different rates. A
machine being shared by Southwest Airlines and American Airlines scanned 35
bags in a 20-minute period, overseen by three security staffers who used
walkie-talkies to coordinate actions on either side of the scanner.

Nearby, between the ticket counters of Delta Air Lines and Northwest
Airlines, the other active scanner handled only 15 bags in 20 minutes. Two
security staffers ran the machine, but seemed to work independently of one
another, feeding a bag into the front end and then walking around to the rear
to watch it scan, a more time-consuming process.

Anything less than constant use of those machines, Yeffet said, is nearly
meaningless. "We cannot rely on God" to reveal which bags to scan out of the
thousands that flow through the airport every day, he said.

And while Congress set the end of next year as a deadline for scanning all
checked bags for bombs, most authorities say it will be almost impossible to
buy and install the more than 2,000 machines, at a total cost of $4 billion
to $5 billion, that quickly.

Instead, Yeffet advocates an Israeli-style system of passenger interrogations
by guards trained to pick out suspicious travelers by the way they answer
questions. That way, he said, the vast majority of passengers would clear
security more quickly than they do now, and resources could be concentrated
on the most dangerous few.

Others argue that such a system would never work in this country because
there are too many people traveling to interview them all.

As it is, passengers are being asked to wait so long in security lines that
they are becoming discouraged about flying at all, said Vincent, the former
FAA security chief.

At Dulles last week, he pointed out a problem at one of the airport's two
passenger screening checkpoints. A single airline employee was stationed at
the entrance to the checkpoint queue, asking to see boarding passes before
letting passengers proceed.

The line of travelers stretched far across the terminal, but the checkpoint
itself was almost empty because of the wait to show boarding passes. "That's
being inadequately staffed by the airlines," Vincent said. "These things are
irritants to passengers."

Soon, another employee and two supervisors showed up, but they began waving
people forward, glancing quickly at passes to clear the crowd. Vincent said
the workers were not checking to see which passengers had been picked out by
the computer profiling system for a hand search of carry-on bags.

They most likely would be searched inside at the gate, he said. But by that
time they would already be past the first checkpoint and well within the
secure zone of the airport, where there is easier access to airplanes.

Such low-level procedural issues can have major consequences, he and other
experts said, but they are not addressed in the security act passed by
Congress.

"The problem is that so far, the [legislation] speaks in general terms about
what should be done and covers the major issues, but how to implement it --
that's the big question," said Joel Feldschuh, former chief executive of El
Al and former head of intelligence for the Israeli air force.

Feldschuh, who now runs an aviation security consulting firm with several
other Israeli experts, said the airlines must bear in mind that good security
does not have to be bad for business. For example, closer tracking of baggage
to prevent terrorists from planting bombs on planes can also lead to fewer
incidents of lost luggage for ordinary travelers.

Vincent worries that airlines do not see it that way and are pushing for
security compromises for the sake of convenience. As proof, he pointed to a
scene at Dulles so utterly typical that no one else would have given it a
second glance: A man in a white shirt and dark pants rushed up to the
checkpoint pulling a wheeled carry-on bag with a shoulder bag attached to it.
He stopped, separated the two bags and wrestled them onto the X-ray scanner
conveyor belt.

"Wheelies," Vincent snarled. "Look at the size of that guy's wheeled bag."
The fact that passengers are still allowed to carry on one suitcase plus a
personal bag creates too many hiding places for baggage screeners to
effectively look for weapons, he said.

The Transportation Department issued the one-plus-one rule shortly after
Sept. 11, acting in part on the advice of airline officials serving on an
emergency task force. A more serious restriction, Vincent said, would have
been to limit passengers to one carry-on only, with strict size requirements.

Passengers find it more convenient to have multiple carry-ons, but the number
of bags are contributing to long lines at security stations, he said. At BWI
last week, several checkpoints saw crowds stretching past shops, escalators
and arrivals boards, almost to the airport entrance.

Another reason for the crowds is that passengers still do not prepare
themselves for the new, stricter checkpoint procedures, said Dan Boelsche,
former supervisor for Argenbright Security Inc. at Dulles.

Travelers should remember to take off their coats before they approach the
checkpoints and to either take off their shoes or simply not wear dress shoes
that have metal shanks that set off the magnetometer, Boelsche said.

At the same time, they should keep in mind that the people doing the
screening are under added pressure now -- many could lose their jobs when new
citizenship requirements go into effect for baggage screeners, they are
coping with added procedures and scrutiny, and emotions just tend to run high
during the holiday season, he said.

But Yeffet scoffed at the whole notion that tighter security means tense
crowds and long lines. The current approach, he said, puts too much emphasis
on confiscating objects and too little on targeting human beings who might
actually be dangerous.

During a recent stop at an airport he declined to identify, Yeffet
intentionally set off the magnetometer so the guard would search him, he
said. "The first thing they said was, take off your shoes," Yeffet said.
"Ahhh, take my shoes. This is security? This is a joke."




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