Andrew Sackville-West wrote: > On Thu, Feb 01, 2007 at 01:12:20PM -0500, Rick Reynolds wrote: >> It's probably worth getting a >> larger hard drive and keeping a Dell-supported OS on there as a dual >> boot option just so you can verify that any problems you're having are >> not hardware related. But if you're more hardware savvy than I am, that >> might not be an issue for you (this is my first laptop I've ever owned). > > how ironic is it that you have to keep around a notoriously unreliable > operating system to prove to the manufacturer that their hardware is > failing...
I manage two Thinkpads: my own and my girl friends' (that was bought second hand). Both happen to have the 'factory installed OS', but IBM/Lenovo didn't require that for diagnosis. The used laptop's hard drive failed as soon as I tried to fill the disk with data from block 1 to last. I just phoned them once, and received the replacement within 24 hours. On the other box the multiburner failed with read/write errors and I got a replacement within 24 hours after reading the relevant parts of /var/log/syslog to the support line. YMMV, but I am a happy Thinkpad user, Johannes -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
