On 08/19/2015 01:56 AM, to...@tuxteam.de wrote:
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On Wed, Aug 19, 2015 at 09:34:23AM +0100, Lisi Reisz wrote:

[...]

I thought all of them did it in their free time.
It's (as always) a mix. Some companies do give Debian Developers time
to work in Debian.

I understand your
frustration (I often swear at my computer too, and do even worse
things), but I think the best way forward is to get involved.
Some of us just aren't enough use for that, sadly.   So all we can do is be
grateful.  And remember:
Everyone can get involved. A little newbie help here, a friendly word there,
a little bug report.

you cannot please all of the people all of the time.
But it's still important to try.

And I actually think that you cannot please some of the people ever.
How would you know you're dealing with one of those without trying?

;-)

Regards
- -- tomás
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I really do appreciate all of the work that the developers do and the whole open source world is fantastic. Debian is especially easy to maintain and, with the newer installers, easy to install. That said, I still think that better support for the new user (of any package) is critical to the spread of Debian systems. I know that the developers are caught between a rock and a hard place with time and must choose to sacrifice development time for documentation writing time. But if Linux is to ever be more than third best behind windows and mack the nooby support must improve. Before retirement, I was my organizations sole developer of medium sized database applications for use by idiots. My criteria of adaquate user support was to give the finished product to the secretary (or other marginally computer literate person) and take notes. I learned a lot that way. My main defense of my views is the huge difference in the friendliness of the various packages available. Obviously, some packages are just way more complicated than others. But with that taken in to account there is still a large variation in their usability. My first choice for making a program usable is a well functioning setup GUI. My second choice is well developed, clearly written (no jargon) on line help. My choice of last resort - although absolutely necessary - is a mailing list. So far redmine has pretty well failed my first two choices. At this point, I'm ripping it out and starting over.

Gary R

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