Samantha, part of the answer that you're looking for is that when your misd.net server is connecting to their server to deliver the mail, you're not connecting to "Trend Micro, the company", you're connecting to their mail server, which has a Trend Micro product in front of their other mail host, which you say is GroupWise.
That Trend Micro product is an SMTP gateway which calls itself "mailscan" and it is accepting your relayed mail (status=1). Your original message asked about status=3, which indicates that the message is re-queued. Here is an Ipswitch Knowledge Base article on the status codes: http://support.ipswitch.com/kb/IM-19990715-DM01.htm Andrew 8) -----Original Message----- From: Bridges, Samantha [mailto:[EMAIL PROTECTED] Sent: Thursday, May 27, 2004 6:37 AM To: [EMAIL PROTECTED] Subject: RE: [Declude.JunkMail] Help - Gateway Question Thanks for the replies. Below are lines from the SMTP log. The new gateway customer is the @lsps.org. They use GroupWise. I can see a message coming in from xxx-solutions.com. It then is received by IMail...spooled.... The next part of the log is where I need help. Why is the Imail server (apollo.misd.net) connecting to Trend? This customer used to use Trend IMSS but now wants to use IMail/Declude for spam and virus filtering. Did they not properly configure their GroupWise server to accept mail from IMail/Declude? Why is Trend jumping into the mix? I am not real familiar with Groupwise (I run Exchange here) or Trend for that matter (I run Declude). Has anyone seen this before? What can I do or is this normal behavior? Thanks for any help. Samantha 05:26 23:56 SMTPD(6709060702908a12) [64.88.0.98] connect 216.157.193.231 port 2290 05:26 23:56 SMTPD(6709060702908a12) [216.157.193.231] EHLO ARTEMIS-PORTAL.portal.artemis-solutions.com 05:26 23:56 SMTPD(6709060702908a12) [216.157.193.231] MAIL FROM:<[EMAIL PROTECTED]> 05:26 23:56 SMTPD(6709060702908a12) [216.157.193.231] RCPT TO:<[EMAIL PROTECTED]> 05:26 23:56 SMTPD(6709060702908a12) [216.157.193.231] D:\IMAIL\spool\D6709060702908a12.SMD 3561 05:26 23:57 SMTP-(6709060702908a12) processing D:\IMAIL\spool\Q6709060702908a12.SMD 05:26 23:57 SMTP-(6709060702908a12) Trying lsps.org (0) 05:26 23:57 SMTP-(6709060702908a12) Connect lsps.org [64.88.9.99:25] (1) 05:26 23:57 SMTP-(6709060702908a12) 220 mailscan Trend Micro InterScan Messaging Security Suite, Version: 5.5 ready at Wed, 26 May 2004 23:46:43 -0400 05:26 23:57 SMTP-(6709060702908a12) >EHLO apollo.misd.net 05:26 23:57 SMTP-(6709060702908a12) 250-mailscan supports the following ESMTP extensions: 05:26 23:57 SMTPD(670f097b01728a1d) [64.88.0.98] connect 24.110.62.129 port 1258 05:26 23:57 SMTP-(6709060702908a12) 250-SIZE 05:26 23:57 SMTP-(6709060702908a12) 250-DSN 05:26 23:57 SMTP-(6709060702908a12) 250-8bitmime 05:26 23:57 SMTP-(6709060702908a12) 250 OK 05:26 23:57 SMTP-(6709060702908a12) >MAIL FROM:<[EMAIL PROTECTED]> 05:26 23:57 SMTP-(6709060702908a12) 250 <[EMAIL PROTECTED]>: Sender Ok 05:26 23:57 SMTP-(6709060702908a12) >RCPT To:<[EMAIL PROTECTED]> 05:26 23:57 SMTP-(6709060702908a12) 250 <[EMAIL PROTECTED]>: Recipient Ok 05:26 23:57 SMTP-(6709060702908a12) >DATA 05:26 23:57 SMTP-(6709060702908a12) 354 mailscan: Send data now. Terminate with "." 05:26 23:57 SMTP-(6709060702908a12) >. 05:26 23:57 SMTP-(6709060702908a12) 250 mailscan: Message accepted for delivery 05:26 23:57 SMTP-(6709060702908a12) rdeliver lsps.org [EMAIL PROTECTED] (1) <[EMAIL PROTECTED]> 3784 05:26 23:57 SMTP-(6709060702908a12) >QUIT 05:26 23:57 SMTP-(6709060702908a12) 221 mailscan closing connection. Goodbye! 05:26 23:57 SMTP-(6709060702908a12) finished D:\IMAIL\spool\Q6709060702908a12.SMD status=1 -----Original Message----- From: Rick Davidson [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 26, 2004 1:49 PM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] Help - Gateway Question Make sure the system you are gatewaying for allows relay from the gateway host. Rick Davidson National Systems Manager North American Title Group - ----- Original Message ----- From: "Bridges, Samantha" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Wednesday, May 26, 2004 1:27 PM Subject: [Declude.JunkMail] Help - Gateway Question Hello All - I have started providing gateway services to a new host. I see the messages reach the spool and start to be processed. However the SMTP log says that the message keeps requeing and giving me a status of 3 Please help. Any ideas of what to look at would be appreciated. Samantha Samantha Bridges Communications Technician Macomb Intermediate School District 44001 Garfield Road Clinton Township MI 48038-1100 (586) 228-3300 [EMAIL PROTECTED] http://www.misd.net CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
