Thanks for the tip Darin. We've only been blacklisted for about 4 hours once before. I don't know the exact threshold either for when they start blocking unfortunately. Second level AOL techs couldn't tell me either when I contacted them.
Steve > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox > Sent: Thursday, October 07, 2004 10:53 AM > To: [EMAIL PROTECTED] > Subject: Re: [Declude.JunkMail] Client TOS Notifications from AOL > > We add a header via DJM to display the intended recipient so > we can track who reported it as spam in AOL, however, this > doesn't work for lists except to identify the list. > > Once we've identified the user or list we contact the user or > list owner to let them know of the problem, and that if they > do not avoid future reports for mail we forward for them > and/or use our spam filtering (some customers opt out of it), > then we will be forced to remove any forwarding or list > subscriptions for AOL users. Once they understand that such > reports can damage the ability to send to AOL at all, they > usually comply without further incident. > > As long as the signal to noise ratio is low enough AOL > doesn't start blocking, so a few reports here and there won't > hurt you...but we respond to every one to keep any problems > from escalating. > > Darin. > > > ----- Original Message ----- > From: "Steve Flook" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Wednesday, October 06, 2004 12:43 PM > Subject: RE: [Declude.JunkMail] Client TOS Notifications from AOL > > > On this note, what are other's policy on forwarding client's addresses > to AOL accounts? We signed up with this feedback loop program quite > some time and realized that 95% of the reported "spam's" where coming > from forwarded messages to AOL accounts. In the event of forwarded > messages, our IMail box takes the blame instead of the original MTA. > > I have considered creating a policy of not allowing mail forwarding to > AOL accounts for fear of getting blacklisted from AOL. > > Steve --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
