Karl, Why delete or bounce? In the scenario that litigation should dictate that you can't delete or bounce then having to deal with the huge volume of junkmail is an option that you must live with.
Can I suggest that rather than reap the whirlwind of customer ire you pass something back to them in the form of empowerment. I am of course making a number of assumptions but why not simply declare: A) you are not going to delete or bounce B) you are going to appropraitely mark email C) you empower your users (perhaps by an Imail filter) make their own decisions (and take some responbility for their email) by giving them the power to delete bounce on your markings e.g. SPAM-VHIGH. Just a thought... David -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of IS - Systems Eng. (Karl Drugge) Sent: 17 January 2006 22:18 To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Whitelisting email address Believe me, I'd love to find a way to do it, but when I HAVE to receive emails from hideously mis-configured servers, whack-job citizens, and other municipalities with less then stellar I.T. staff. from any where at any time, not bouncing becomes the worse of two evils. As an example, if I DELETE an email from a citizen because it meets my delete criteria ( let's say a nut-job, retired, self declared IT samurai with a shareware SMTP server, on a dial up account to a local home based ISP run by his best friend ) I can ( and have ) been questioned by the City Manager on exactly WHY he didn't get this email, because this nut-job shows up to a city council meeting and has a foaming at the mouth fit in public. Technical explanations don't cut it in the political arena. I have to, at the very least, send something back to notify the originator that the email was bounced, unless it's so horribly mal-formed, or chock full of key words, that it I can absolutely guarantee it's spam. But, if someone wants to take a crack at it, I'll be more than happy to post my config files. Karl Drugge -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Tuesday, January 17, 2006 4:28 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Whitelisting email address Karl, Getting blacklisted for bouncing spam back to forged addresses would probably be a lot worse than missing a stray message that shouldn't have been blocked. This certainly can happen, especially if you get a lot of zombie generated spam. It is also of course a big pain dealing with servers that bounce this stuff back to forged addresses. Today I'm under heavy attack from multiple sources of backscatter. Backscatter costs others time, money and frustration. It's not fair if it is avoidable. Please reconsider your choices. Maybe we can help you figure out a better way to deal with this. Matt IS - Systems Eng. (Karl Drugge) wrote: I hold at 20, bounce at 40, and delete at 60. I realize bouncing is bad, but we're government, so I have to be careful about outright deleting email without notifying someone, somewhere. Karl Drugge -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Sent: Tuesday, January 17, 2006 3:38 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Whitelisting email address What are you using for a hold weight and delete weight? Brian ----- Original Message ----- From: IS - Systems Eng. (Karl Drugge) <mailto:[EMAIL PROTECTED]> To: Declude.JunkMail@declude.com Sent: Tuesday, January 17, 2006 3:17 PM Subject: RE: [Declude.JunkMail] Whitelisting email address I can confirm that. If a single email address is white listed, then all of them get white listed. The solution was a line like this : BYPASSWHITELIST bypasswhitelist 45 6 0 0 If an email was over weight 45, AND it also had 6 or more recipients, than it bypassed the white-listing and checked it normally. I never tried to do it with individual config files.. But that might work, if it didn't affect all the recipients. Karl Drugge -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Sent: Tuesday, January 17, 2006 2:16 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Whitelisting email address I recall that happening with IMail as well. That is why I was wondering if I did something wrong before. Brian ----- Original Message ----- From: Shayne Embry <mailto:[EMAIL PROTECTED]> To: Declude.JunkMail@declude.com Sent: Tuesday, January 17, 2006 1:12 PM Subject: Re: [Declude.JunkMail] Whitelisting email address We have found that if one of the addresses is whitelisted, then every recipient's address gets whitelisted. This may be unique to SmarterMail/Declude. I don't remember having the problem with IMail, but we haven't used it in over a year. Shayne ________________________________ Hi Brian, Yes, this can be done with the Pro version. You can have per-user configurations. You can't not have Declude scan the mail, but you can set this individual's configuration to ignore all test results and deliver the mail. As far as I know, this shouldn't have any affect on other recipients of the email. Dean On 1/17/06, Brian <[EMAIL PROTECTED]> wrote: I have a customer who wants to receive all emails without having declude check them for spam. My question, is can this be done? And then can it be done so that if a message comes in and it is a message that contains their email address and several other email address on our domain, that it can only be sent to their address prior to the spam checks? I hope this makes sense. Thanks in advance, Brian T. --- ---------- PLEASE NOTE : Florida has a very broad public records law. Most written communications to or from City officials regarding City business are public records available to the public and media upon request. Your E-mail communications may be subject to public disclosure. PLEASE NOTE : Florida has a very broad public records law. Most written communications to or from City officials regarding City business are public records available to the public and media upon request. Your E-mail communications may be subject to public disclosure. ---------- PLEASE NOTE : Florida has a very broad public records law. Most written communications to or from City officials regarding City business are public records available to the public and media upon request. Your E-mail communications may be subject to public disclosure. PLEASE NOTE : Florida has a very broad public records law. Most written communications to or from City officials regarding City business are public records available to the public and media upon request. Your E-mail communications may be subject to public disclosure. ---------- PLEASE NOTE : Florida has a very broad public records law. Most written communications to or from City officials regarding City business are public records available to the public and media upon request. Your E-mail communications may be subject to public disclosure. PLEASE NOTE : Florida has a very broad public records law. Most written communications to or from City officials regarding City business are public records available to the public and media upon request. Your E-mail communications may be subject to public disclosure. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
