I am one of the Declude users that is not a service provider but use it only to protect our relatively small network. I've been very happy with Declude's recent moves and have upgraded to the 4.x suite. I'll be researching this new offering and if the price/performance pans out I'll buy a license. What I don't get about all the complaints is, this is an option. You don't have to add it unless you want it. Moving to the suite was the same. When Imail tried to force us to upgrade to their suite they lost my business. I don't see the same thing happening here.
Dan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Barker Sent: Wednesday, July 19, 2006 7:40 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Declude 4.3 Don, "in this case tells its most active customers that they should effectively refrain from discussing a subject" Let me reiterate just for those who may have missed my earlier post. Be reminded that the board is designed for comments on performance, function, features of our software. If you have any questions or would like to speak to someone about the Service Provider Program please call or email: Arik [EMAIL PROTECTED] Kristina [EMAIL PROTECTED] I have communicated our intention to the lists and what seems to have happened is that the majority of the posts have been negative. I am surprised that only a handful of people have taken up our offer to discuss this with us but rather post to the boards how this is such a bad decision on our part without knowing the facts. If as Service Providers you are losing money, clearly something needs to change. It is hard for me to accept that the reason Service Providers are not making money is because of Declude. We have not finalized our program yet and are looking for some constructive feedback from our Service Providers in order to make this a successful program, that will benefit both Declude and you. David B www.declude.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Don Brown Sent: Tuesday, July 18, 2006 9:15 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Declude 4.3 A friend of mine was one of the original founders of Bridge Data. They were the first folks to take the Wall Street Ticker and resell it using DEC PDP 1170, 1134, 1144, etc., to ADP, Traders, Brokerages and others. Bridge owned SAVVIS and some other related entities and they were a publicly traded company. During that time, not many years ago, I saw a long article in a St. Louis business journal, where the CEO quoted similar numbers which were also projected by some 3rd Party consultancy Group. He added his own forecast about increases in head count and revenue. He was a well educated and bright individual and he wasn't a pup, when it came to running a company. He had tenure and a track record. Less than a year after the date of the article, Bridge filed for Bankruptcy. You'll note I didn't say "bankruptcy protection." In contrast, no amount of protection could saved the enterprise. There is a moral to this story. Whenever a company doesn't listen to the customer, or in this case tells its most active customers that they should effectively refrain from discussing a subject, which the company itself made most topical, then I can point to the foregoing and many other examples of what to expect in the future. Personally, I am disappointed in where I see Declude now and where I see it going. The lack of good flowing communications to/from the customer base about new releases, bug fixes, etc. and, particularly, the lack of a properly orchestrated roll-out of this new product enhancement/add-on, says that the organization is disjointed, disorganized and that major changes are not well thought out and prepared for in advance, nor well managed as brush fire on the back side. The people expressing concerns, asking questions and wanting an audience are your active customers. Keep telling them to go away and they will. How many times is Declude going to kick itself in the chins with steel toed combat boots before someone there gets it? Thanks, Tuesday, July 18, 2006, 4:19:51 PM, David Barker <[EMAIL PROTECTED]> wrote: DB> Just as a side note. I have provided the contact information if you DB> have any further questions about the upcoming program, please be DB> reminded that the board is designed for comments on performance, DB> function, features of our software, not Declude's strategy of DB> marketing & sales programs. DB> Thanks DB> David B DB> www.declude.com DB> -----Original Message----- DB> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of DB> David Barker DB> Sent: Tuesday, July 18, 2006 5:09 PM DB> To: declude.junkmail@declude.com DB> Subject: RE: [Declude.JunkMail] Declude 4.3 DB> Matt, DB> Managed services is the fastest growing segment of this industry, DB> CAGR forecasted at 25% per year through 2009. While the industry may DB> seem commoditized, you have pointed out that businesses like DB> Postini offer a poor product but are projecting $100,000,000 in DB> revenues. So I'd say there is plenty of revenue to cannibalize if DB> Declude works with Service Providers to empower them to offer DB> premium services and help market and promote those services. This is DB> the idea behind our Service Provider Program. I don't think we're DB> being greedy, but rather trying to get creative and help the small DB> guys compete against the big guys. DB> If you have any questions or would like to speak to someone about DB> the program please call or email: DB> Arik [EMAIL PROTECTED] DB> Kristina [EMAIL PROTECTED] DB> David B DB> www.declude.com DB> ________________________________ DB> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of DB> Matt DB> Sent: Tuesday, July 18, 2006 4:07 PM DB> To: declude.junkmail@declude.com DB> Subject: Re: [Declude.JunkMail] Declude 4.3 DB> David, DB> What makes the good folk at Declude and CommTouch believe that there DB> is any revenue to share? For the majority of service providers that DB> are Declude customers, spam blocking is a 100% cost center, and for DB> the few that offer a gateway service, none of us are getting rich, DB> in fact the astounding greed that software companies have presented DB> us with in the last 5 years combined with competitive pressures of DB> cheap or even free services has commoditized much of what we are doing. DB> I have absolutely no revenue to share with Declude or CommTouch DB> outside of reasonable software licensing fees. The only revenue DB> that I share is with those that generate business for my company. DB> If I get rich off of doing what I am doing, it will be primarily the DB> result of my blood, sweat and tears, otherwise there would be 10,000 others just like me. DB> Matt DB> David Barker wrote: DB> There are restrictions on CommTouch being used by Service DB> Providers we had DB> to ensure that NEW customers (ie. Service Providers After 1 DB> June 06) DB> understand the licensing restrictions. DB> DB> Current Service Providers (ie. Before 1 June 06) are under DB> no restrictions DB> for using Declude; only the CommTouch add-in component. DB> DB> However we have managed to come to an agreement with DB> CommTouch to enable our DB> legacy customers (ie. Service Providers Before 1 June 06) to DB> take advantage DB> of CommTouch under a revenue share program, this program is DB> not being forced DB> onto legacy customers but will be an opportunity for us to DB> help you increase DB> revenues in your business, by providing you with new product DB> like the DB> Declude Gateway which would be independent of DB> Imail/SmarterMail and will DB> include CommTouch. DB> DB> David B DB> www.declude.com DB> DB> DB> DB> -----Original Message----- DB> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On DB> Behalf Of John T DB> (Lists) DB> Sent: Tuesday, July 18, 2006 3:02 PM DB> To: declude.junkmail@declude.com DB> Subject: RE: [Declude.JunkMail] Declude 4.3 DB> DB> I guess we all missed the following paragraph in the license DB> agreement: DB> DB> 3.2.6 sub-license, rent, sell, lease, distribute, or DB> otherwise transfer the DB> Licensed Program save as provided under this End-User DB> License Agreement DB> unless You obtain a separate License from Declude, Inc. for DB> such purposes DB> (for example, You may not embed the Licensed Program into another DB> application and then distribute such to third parties unless DB> You first DB> acquire an OEM License from Declude, Inc.). As of June 1, DB> 2006, ISP's and DB> other service providers are not permitted to use Declude DB> software to clean DB> and forward mail to customers unless a separate revenue DB> share agreement has DB> been established with Declude. DB> DB> http://www.declude.com/Articles.asp?ID=121 DB> DB> Is Declude trying to put us out of business? We pay for the DB> software and now DB> have to pay them some of your meager profits? DB> DB> John T DB> eServices For You DB> DB> "Seek, and ye shall find!" DB> DB> DB> -----Original Message----- DB> From: [EMAIL PROTECTED] DB> [mailto:[EMAIL PROTECTED] On Behalf Of DB> Gary Steiner DB> Sent: Tuesday, July 18, 2006 11:24 AM DB> To: declude.junkmail@declude.com DB> Subject: [Declude.JunkMail] Declude 4.3 DB> DB> I guess someone is going to make an official DB> announcement today about DB> DB> Declude 4.3? DB> DB> I see that its downloadable in my account, but it DB> would be nice to DB> know DB> DB> what I'm DB> DB> getting before I install it, especially the new DB> Commtouch stuff. DB> DB> The "Restrictions" listed next to the Add Commtouch DB> section are DB> especially DB> DB> confusing. DB> DB> https://www.declude.com/articles.asp?ID=205 DB> DB> Who would use Declude and not fit the definitions of DB> the restrictions? DB> DB> Based on my DB> DB> reading of the Restrictions, nobody who uses Declude DB> will ever be able DB> to DB> DB> use DB> DB> Commtouch. If I am misreading this, would someone DB> please explain it DB> to DB> DB> me? DB> DB> Gary DB> DB> DB> DB> DB> DB> --- DB> This E-mail came from the Declude.JunkMail mailing DB> list. To DB> unsubscribe, just send an E-mail to DB> [EMAIL PROTECTED], and type DB> "unsubscribe Declude.JunkMail". The archives can be DB> found at DB> http://www.mail-archive.com. DB> DB> DB> DB> DB> DB> --- DB> This E-mail came from the Declude.JunkMail mailing list. To DB> unsubscribe, DB> just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe DB> Declude.JunkMail". The archives can be found at DB> http://www.mail-archive.com. DB> DB> DB> DB> --- DB> This E-mail came from the Declude.JunkMail mailing list. To DB> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and DB> type "unsubscribe Declude.JunkMail". The archives can be found DB> at http://www.mail-archive.com. DB> DB> DB> DB> DB> --- DB> This E-mail came from the Declude.JunkMail mailing list. To DB> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type DB> "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. DB> --- DB> This E-mail came from the Declude.JunkMail mailing list. To DB> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type DB> "unsubscribe Declude.JunkMail". The archives can be found at DB> http://www.mail-archive.com. DB> --- DB> This E-mail came from the Declude.JunkMail mailing list. To DB> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type DB> "unsubscribe Declude.JunkMail". The archives can be found at DB> http://www.mail-archive.com. ---- Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364 Fax: (972) 788-5049 ---- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
