Mon, You will want to contact Declude support directly for this. It appears as if something is a miss with your license.
Darrell
-------------------------------------------
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Mon Mariola writes:
I use Declude 2.0.6 for SmarterMail with Valid Service Agreement. I have some problem with Declude by some emails with virus are not captured.
In the folder spool I view archives hixxxx.log with this text:
--------------------
09/14/2006 18:54:40 63104843 *** License not in compliance, Declude is NOT
processing your email *** Please contact Declude technical support at
978-499-2933
--------------------
And "declude -diag" shows the text: Server Error, please run 'Declude -diag'
again please. What is happening?
The "declude -diag" is:
--------------------
Declude 2.0.6 (C) Copyright 2000-2004 Computerized Horizons.
Compilation Platform: SmarterMail
-- Information
JunkMail:  Config file found (c:\SmarterMail\Declude\global.CFG).
Log File: c:\SmarterMail\spool\dec0915.log - Path is Valid.
Virus:     Config file found (c:\SmarterMail\Declude\Virus.CFG).
Log File: c:\SmarterMail\Spool\vir0915.log - Path is Valid.
           Scanner 1: C:\Archiv~1\F-Prot\fpcmd.exe
             Status:          Executable exists.
             Parameter 1:     /TYPE
             Parameter 2:     /SILENT
             Parameter 3:     /NOMEM
             Parameter 4:     /ARCHIVE=5
             Parameter 5:     /NOBOOT
             Parameter 6:     /DUMB
             Parameter 7:     /REPORT=report.txt
             VirusCode:       3
             VirusCode:       6
             VirusCode:       8
Report: Infection:
Hijack:    Config file found (c:\SmarterMail\Declude\Hijack.CFG).
Log File: c:\SmarterMail\spool\hi0915.log - Path is Valid.
Confirm:   Config file found (c:\SmarterMail\Declude\Confirm.CFG).
Log File: c:\SmarterMail\spool\con0915.log - Path is Valid.
SmarterMail reports Host Name as: "mail.monmariola.com".
DNS Server: 217.76.128.4 Using [sm.decludekey.us] Using [sm.decludekey.us] Using [sm.decludekey.us]
MAC Address:                000D600F3EB2
Server Error, please run 'Declude -diag' again please.
56 spam tests defined: CODE CATCHALLMAILS NOLEGITCONTENT IPNOTINMX AHBL
BLITZEDA
LL CBL DSBL MXRATE-BLOCK MXRATE-SUSPICIOUS ORDB SBL SORBS-HTTP SORBS-SOCKS
SORBS
-MISC SORBS-SMTP SORBS-SPAM SORBS-WEB SORBS-BLOCK SORBS-ZOMBIE SORBS-DUHL
SPAMCO
P BONDEDSENDER MXRATE-ALLOW INTERSIL CSMA-SBL SPAMBAG FIVETENSRC JAMMDNSBL
DSN N
OABUSE NOPOSTMASTER MAILPOLICE-BULK MAILPOLICE-PORN MAILPOLICE-FRAUD
BADHEADERS
BASE64 BCC CMDSPACE COMMENTS DYNHELO ENCODEDURL HELOBOGUS IPURL MAILFROM
PERCENT
 REVDNS ROUTING SPAMHEADERS SPFFAIL SPFPASS SUBJECTSPACES SUBJECTCHARS
WEIGHT10
WEIGHT20 WEIGHT30
End of diagnostics.
--------------------
Ruben Marti.
Mon Mariola, S.L.

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