we're on declude 4.3.59 and imail 8.22;l we had an issue on 8.30.07 where
mail was building up in proc/work folders and declude moved us to the new
beta at that time; resolved everything and declude seemed to run alot better
after that as well.
but now the license is showing it's not valid after we renewed our SA
yesterday..
-------
Randy A.
Technical Support Director
Global Web Solutions, Inc.
804-442-5300
globalweb.net
----- Original Message -----
From: "Rick Baranowski" <[EMAIL PROTECTED]>
To: <declude.junkmail@declude.com>
Sent: Saturday, September 29, 2007 10:52 AM
Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning
We had a similar issue yesterday too at about 3:30 PM(AZ) mail stared
building up in the proc folder. Dedecludeproc was running but when I tried
to restart it failed to respond to the restart. Killed the process and
restart and the mailed started to flow. We had this same thing happen
about
20-30 ago thought it was one time thing but guess not.
Declude 4.3.7
Smartermail 3.3.2369
Rick
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy
Armbrecht
Sent: Saturday, September 29, 2007 7:16 AM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
just another update - decludeproc process is running (showing in task
manager) but at 0% CPU; system sees it but nothing is firing it
off...very
strange. continuing to look into it further
-------
Randy A.
Technical Support Director
Global Web Solutions, Inc.
804-442-5300
globalweb.net
----- Original Message -----
From: "Randy Armbrecht" <[EMAIL PROTECTED]>
To: <declude.junkmail@declude.com>
Sent: Saturday, September 29, 2007 9:59 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
> apologixe for false alarm; after re-install of earlier version (4.3.46)
I
> saw messages goinf into proc folder, so assumprtion was made it was
> working; but apparewntly my mistake for assuming. No declude logs
> being
> generated so it still appears to be not functioning
>
>
>
> -------
>
> Randy A.
> Technical Support Director
> Global Web Solutions, Inc.
> 804-442-5300
> globalweb.net
>
>
> ----- Original Message -----
> From: "Randy Armbrecht" <[EMAIL PROTECTED]>
> To: <declude.junkmail@declude.com>
> Sent: Saturday, September 29, 2007 9:24 AM
> Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
>
>
>> We have experienced the same issue - as of 1.30pm friday our declude
just
>> stopped working; all attempts to restart it are not working - we've
>> rebooted, re-installed, etc.
>>
>> We did just renew our SA with declude at 12.30pm yesterday; I'm
wondering
>> if that has anything to do with it.
>>
>> Declude - please contact me! I've emailed "urgent at declude" and left
a
>> voice mail on your support line
>>
>> Randy A.
>> Global Web Solutions Inc
>> 804-442-56300
>>
>>
>> ----- Original Message -----
>> From: "Serge" <[EMAIL PROTECTED]>
>> To: <declude.junkmail@declude.com>
>> Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
>> Sent: Wednesday, September 26, 2007 3:02 PM
>> Subject: [Declude.JunkMail] HELP, Declude stoped functioning
>>
>>
>>> Dear Support,
>>>
>>> Today my declude stoped functioning
>>> Nothing being writen to the logs since 14:00 local time (GMT)
>>> Imail smtp delivery still pointing to declude.exe Rebooting did not
>>> help
>>>
>>> what is going on ?
>>> Please help, very urgent
>>>
>>> Serge Dergham
>>> Cefib Internet
>>> Av de la Nation
>>> B.P. E1172
>>> Bamako, Mali
>>>
>>>
>>>
>>>
>>> ---
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>>>
>>
>>
>>
>>
>> ---
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>>
>
>
>
>
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