Set you LOGLEVEL to DEBUG in your global.cfg then track a message using the 
spool number and see if the whitelisting is taking place. Also does the header 
of the email show whitelisted?

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Lucas
Sent: Thursday, April 03, 2008 12:17 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Spoofed names

Hi David...

I applied the CIDR address range to the global.cfg WHITELIST, but emails sent 
via VPN are still getting filtered into the SPAM folder.  I am still scratching 
my head on this one...so far nothing has affected this problem.

Jon Lucas
Poly-Cast, Inc.
503-648-5357 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of David
Barker
Sent: Thursday, April 03, 2008 8:46 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Spoofed names


You have to use CIDR range as the example you provided: 

WHITELIST       IP      198.107.21.0/24

However remember that users who authenticate with the server are automatically 
whitelisted.

David B 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Lucas
Sent: Thursday, April 03, 2008 11:33 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Spoofed names

I found out that the problem in part is due to users using VPN, and the 
internal addresses are not whitelisted.  In the Global.cfg file, can you 
whitelist a range of ipaddresses, such as         198.107.21.1 - 198.107.21.255?

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jon
Lucas
Sent: Thursday, April 03, 2008 8:07 AM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] Spoofed names


 
What is the best way to block spoofed names?  We are getting a lot of spoofed 
emails in our IMail queue that just linger there like bipweks@<domain 
name>.com.  I tried blacklisting the name, but it appears that Declude then 
filters out all <domain name> emails.  I then went to the spam folder, and put 
all of the NAMES in "ANYWHERE", but that did not stop the emails from getting 
hung in the queue...We are running Declude 4.3.46.



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