Hi Dave,

 

Thanks. So the answer is, there is no local override where we can disable
CommTouch ourselves. Such a directive maybe something for the to-do list.

 

To be frank - I was trying to test AVG. I've noticed in recent weeks that my
external scanners (ClamAV and my trusted McAfee) have been catching infected
emails - but AVG never catches any. The files in the AVG folder are all from
today. So when I had 2 minutes, I just wanted to quickly check if AVG had
somehow disabled "itself" again by passing an EICAR file through - but I
don't have time to make a big project out of it.

 

Best Regards,

Andy

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Thursday, March 18, 2010 11:43 AM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

 

Andy work with our support so we can disable it for you for testing.  Let us
know when you want to do it.

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Thursday, March 18, 2010 11:29 AM
To: Declude.virus@declude.com
Subject: [Declude.Virus] How to disable CommTouch Zerohour (for testing)

 

Hi,

 

I want to test the virus scanners using EICAR. However, CommTouch gets in
the way and blocks it.

 

How do I temporarily disable CommTouch  in Declude Virus, so that the EICAR
file is handled by the interna/external scanners?

 

Best Regards,

Andy


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