--> Switching to dev-webapps - realized this actually applies more in that arena

Hi Karen,

I think understand the concept of the problem you are trying to capture (which is state of the world of a large scope), but I don't think using a whiteboard for this is going to work mainly due to the fact that it encompasses a large, ambiguous scope. For apps-related issues, some areas within the entire bugzilla component apply already, so I don't see a need to add a whiteboard for these cases. Examples include:

 * Firefox --> Web Apps: Firefox front-end integration into desktop
 * Firefox --> Webapp Runtime: Firefox's desktop web runtime after an
   app is launched
 * FF Android --> Web Apps: FF Android's web apps integration -
   front-end and runtime
 * Core --> DOM: Apps: Core gecko issues in the mozApps API that
   underlies the foundation of the apps system
 * Marketplace --> Reviewer Tools: Reviewer tool issues, especially in
   the reviewer process

All of those components have pretty much all of their bugs apply very closely with this definition. I don't see a reason to introduce a whiteboard on bugs in this component if it applies to the large majority of bugs in that component. I'd instead just query on those components and setup your watch list to watch those components.

As for other areas, I'd break these into categories based on need that has a clear distinction. Here's an example I did a while back - I used to stick the whiteboard "[topapps]" on any bug that would impact a top app that was either evangelism or a platform issue. That provided both an internal benefit to groups such as BD that understand what issues they are impacted by + globally helping other groups, such as triage when they need to make a blocking call. Similarly, the same idea applies to the some of the customization work - that falls under another category, which has bugs associated with it.

The more global entity I think becomes clearer once you define the categories clearly that allow others know when and how to flag bugs. Once you have your categories, then you can work the "black magic" to get various dashboards up that allow you to view across the board the bugs by area. By having those dashboards automatically generated, you then get a clear, automated view into the health of the project by category. I think that will better achieve the goal you are trying to solve. Does that make sense?

Sincerely,
Jason Smith

Desktop QA Engineer
Mozilla Corporation
https://quality.mozilla.com

On 2/28/2013 2:36 PM, [email protected] wrote:

Hello -
In order to track bugs (in Bugzilla) specifically related to Apps in a more consistent way, the Apps team proposes to start making use of the 'whiteboard' feature in Bugzilla with an [*Apps Watch List] *flag. The proposed scope of bugs that would be flagged this way would include:

  * Bugs related to a specific 3rd party provider apps targeted for
    distribution via Marketplace (such as Nokia, Facebook, YouTube,
    Accuweather, etc).
  * Bugs tracked via Web Compatibility efforts that affect/intersect
    with Marketplace apps

  * Bugs related to the Apps Review Process (such as: unable to launch
    apps, glitches in review processing, information needs on Dev Hub,
    etc)
  * Bugs entered as specific feature requests (such as: ability to
    make some pre-installed undeletable, features needed to support
    music (such as DRM), enhanced video performance, etc.)
  * Bugs related to Grid Layouts for pre-installed content (bugs
    already tagged with [3rd-party-preloaded-apps] whiteboard label
    would be included in the larger [Apps Watch List] category.
  * Bugs related to the update process for Apps sourced from Marketplace.

By using this feature, we will be able to view all bugs related to the delivery of Apps in Marketplace via the Advanced Search Feature in Bugzilla (Detailed Bug Information, Whiteboard = *[Apps Watch List] *). This will aid in keeping a handle on bugs impacting apps, assist with prioritization, assist with setting expectations with partners and staying tuned in to key bugs that are blocking significant content partners / capabilities such as DRM for music, video related elements, etc. All of which should help foster adoption of the Firefox OS in coming markets.

This approach has been discussed and agreed among several Content Team members already. We recognize that further refinements/categorizations may be required in the future but would like to start with this. I want to implement this approach next week - your feedback and input is requested .... If you have suggestions, please let me know.

Best regards,

Karen


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