Hal,

Hal Vaughan wrote:
On Thursday 10 May 2007 03:12, Kay Ramme - Sun Germany - Hamburg wrote:
Hi guys,

if you are stumbling over deadlocks in OOo, it would be nice if you
can submit issues for that, ideally with some tests to reproduce it
and some stacktraces. If I remember correctly, there is already a
tool coming with OOo, which allows to kill it while sending stacks at
the same time.

Unfortunately, it's not happening on my systems anymore, it's happening on my customer's systems and that's not a situation where I can go through that. This doesn't happen often, but it was starting to happen to one client on Windows XP and she had to reboot every time she wanted to run my app. I have to set up a kill method first, then some VERY major programming to handle tasks that, at this time, take me days to do.
If you see a way to do so, please submit issues. Feel free to assign these to me first ([EMAIL PROTECTED]), I am going to dispatch these to the rights owners than. By the way, using multiple clients at the same time likely leads to deadlocks / crashes, because of issues in OOos implementation relative to multi-threading.


On another note, I have tried to report a couple issues in the past. One was in Writer and it was closed because it could not be reproduced for presentations. The other was a serious issue about importing documents. In that one I was totally blown off and I felt some of the comments bordered on rude.
I am sorry for that. Rude comments etc. are certainly _not_ acceptable at all. If you point to me to the issues, I take a look.


I'm really loathe to turn in bug reports at this point. I've helped with the community before while working out macros and macro programming. I've been working in Perl for 6 years and in Java for about 4 years, but I've never learned C and it seems C and C++ programmers seem to have completely different attitudes and a language all their own. Unfortunately, and I've come across this in several FOSS projects, part of that language seems to include being condescending to those who aren't in "their" world.
Again, I am sorry for that. My understanding is, that we are a community, helping each other to reach the bigger goal. This includes expressing things in an understandable language and showing respect for each other.

As I said, I've helped in other areas and when I get back to the point where I'm writing again, instead of programming, I'm sure I'll have a lot to contribute to in OOo. It's been a big help to me and I want to give back more than what I have, but I've just found reporting issues to be a negative experience. I don't know if the intent of some of those programmers was to squelch me so they could close the bugs, but the effect is that I've learned it's not worth the hassle to report issues.
There sure are cases, where opinions very, mostly I would trust the aspect matter expert, so certainly she or he may fail.

Anyway, I am looking forward to your contributions ... :-)

Hal

Best regards

  Kay

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