Hi Stan,
I am just another person on the list, I dont use mac but I will try
and help you. Is it possible that you try and install the latest
version of the software to open your doc?
can you try another version of open office or even libre office, can
you use google docs to open your file?
let me know I will try and walk you through this.
mike

On Sat, Aug 17, 2013 at 9:54 PM, Stan Stark <stan...@windstream.net> wrote:
> I loved using your product until a couple of weeks ago....when all of a 
> sudden I could not open any of the files I had created....word docs,
> spreadsheets, etc.
>
> Now I cannot remove your app icon from my iMac dock, nor can I delete a 
> prompt screen on my desktop that says "Restore Windows" in the header.
>
> Since I am new to your product and somewhat elderly [ 69 ] I can't figure out 
> how to do any troubleshooting on my own in all your instructions related to 
> how to report or fix small issues like this. Since I'm on a Mac, yours is the 
> best solution I've come across to develop "non Windows" docs.
>
> I know I'm a registered user....but now I cannot even determine how to 
> confirm that !!! My computer is LOCKED UP in your software and cannot do a 
> damn thing !! Work from home as an analyst and I can't begin to tell you how 
> frustrated I've become....because of what seem to be huge glitches in your 
> product that apparently no one has reported to you before. !!!
>
> HELP ME PLEASE !!???
>
> Stan Stark
> Houston, Texas
> 281-277-0552
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