I like https://www.openoffice.org/faq.html as the URL, its very clear, the apache cms can serve this FAQ functionality. I can review google analytics to see where the traffic to the faq.html is currently coming from. Suggest /faq.html should be a link in the left nav of https://www.openoffice.org/why/index.html
I think we (am I volunteering myself) should review the FAQ and confirm all of it is still relevant / nothing changed / referring to OOo days (licensing faq is referring to LGPL :S) After that is all fixed up and reviewed (maybe dev list can help us as extra eyes) we should should then link from /why/index.html. I can help with formatting and organization of the information (page flow). Also adding dates to the top left of the pages so public audiences can see when it was last reviewed. Samer On Mon, Apr 14, 2014 at 4:02 PM, Rob Weir <robw...@apache.org> wrote: > On Mon, Apr 14, 2014 at 3:45 PM, Kay Schenk <kay.sch...@gmail.com> wrote: > > > > On 04/14/2014 09:57 AM, Louis Suárez-Potts wrote: > >> > >> > >> On 2014-04-14, at 12:46, Rob Weir <robw...@apache.org> wrote: > >> > >>> On Mon, Apr 14, 2014 at 11:58 AM, Louis Suárez-Potts > >>> <lui...@gmail.com> wrote: > >>>> > >>>> Hi, On 2014-04-14, at 11:33, Kay Schenk <kay.sch...@gmail.com> > >>>> wrote: > >>>> > >>>>> > >>>>> On 04/14/2014 07:20 AM, Louis Suárez-Potts wrote: > >>>>>> > >>>>>> > >>>>>> > >>>>>> On 2014-04-14, at 09:39, Samer Mansour <samer...@gmail.com> > >>>>>> wrote: > >>>>>> > >>>>>>> Odd, I thought this was pretty obvious: > >>>>>>> https://www.openoffice.org/why/why_sme.html Its only 2 > >>>>>>> clicks into the site. I want to learn more -> Businesses, > >>>>>>> third bullet down. > >>>>>>> > >>>>>>> This may be a product of our localized sites not existing / > >>>>>>> being updated. This person was inquiring for a Malaysian > >>>>>>> business, not sure if the person inquiring was also from > >>>>>>> Malaysia. > >>>>>>> > >>>>>>> Samer > >>>>>>> > >>>>>>> > >>>>>>> On Mon, Apr 14, 2014 at 7:59 AM, Rob Weir > >>>>>>> <robw...@apache.org> wrote: > >>>>>>> > >>>>>>>> This seems to be an FAQ item: What are commercial terms > >>>>>>>> for AOO? Where is a good place to put this FAQ? > >>>>>>>> > >>>>>>>> -Rob > >>>>>> > >>>>>> > >>>>>> Being obvious, stating the repeated—then stating it again—is > >>>>>> no proof against the wilfully oblivious poster who feels > >>>>>> compelled to correspond personally with seeming humans to > >>>>>> obtain requisite legal permissions; in fact, it may be > >>>>>> legally required to get an actual reply from the copyright > >>>>>> holder that commercial usage of this free software is > >>>>>> permitted. > >>>>>> > >>>>>> At least, that was my experience long long ago. > >>>>>> > >>>>>> Having a FAQ, as we did at Sun, helped--but only for this we > >>>>>> envisioned being like us. In the end, just spending time at > >>>>>> night with the outlier questions seemed most expeditious. > >>>>>> louis > >>>>>> > >>>>>> > >>>>> > >>>>> Maybe it would help to include an additional question on the "I > >>>>> want to learn more about OpenOffice" topic on the home page of > >>>>> the website -- "What is the cost for licenses?" > >>>>> > >>>>> or something similar > >>>> > >>>> > >>>> -1. A link to FAQ might do the trick. But how many queries of > >>>> this sort (clueless) do we actually get? Not that many, yes? I > >>>> would rather we keep our website as clean and direct as possible, > >>>> and invite people to contribute, yes, and to distribute, but > >>>> given *why* people come to the site, the simpler the better. > >>>> Analogues: Mozilla, for one but one could also point to other > >>>> open source apps that are commodified, e.g., Drupal, > >>>> https://drupal.org/. (Drupal's site is clearly not meant for the > >>>> naive user, however.) > >>>> > >>> > >>> Actually, we've had a few of these in the last month or so, > >>> variations on "May I use OpenOffice commercially", "May I > >>> pre-install OpenOffice on hardware that I'm distributing", and "I'm > >>> a central buying authority and I have paperwork to fill out on all > >>> the software my customer uses". We're dealing in these cases with > >>> bureaucrats, not familiar with open source software. If there is > >>> not a box in their form for open source they might not know what to > >>> do. > >> > >> > >> > >> Egad. You mean, we *don't* have that sort of language already? I > >> figured we'd retained that and other clarifications from OOo days' > >> FAQ, not all of which related to Sun/Oracle or the licenses used. (I > >> helped write or edit most of the faq and maintained them). The faq > >> are still there, in svn, last I checked. > >> > >> But anyway, we used to have language stating what you just put. It > >> worked—for those who read it and got it. > >> > >> Louis > > > > > > Here's the "overview" FAQ page. > > https://www.openoffice.org/faq.html > > > > I honestly don't know right at the moment what it's linked from (I will > > check). Which of these items do you consider most beneficial? > > > > Right now, the WHY page seems to me the most straightforward way to get > the > > right information to folks. I'll work on a better "teaser" for it from > the > > home page today in a test area so we can take a look and evaluate. > > > > There is also these FAQ's on the wiki: > https://wiki.openoffice.org/wiki/Documentation/FAQ > > Why do we have two places for FAQs? I'm sure there was a good reason > once... > > -Rob > > > > >> > >> > >>> > >>> I doubt they'll find on their own whatever page we put this info > >>> in, but it would be a time saver just to be able to point them to > >>> it next time. > >>> > >>> -Rob > >>> > >>>> -louis > >>>> > >>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> On Mon, Apr 14, 2014 at 3:10 AM, Jain, Rahul > >>>>>>>> <rahul.j...@softwareone.com > >>>>>>>>> > >>>>>>>>> wrote: > >>>>>>>> > >>>>>>>> > >>>>>>>>> Hello Team, > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Please respond to our mail on urgent basis. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Thanks > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Best Regards, > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Rahul Jain > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Global Procurement Team > >>>>>>>>> > >>>>>>>>> [image: Description: Description: > >>>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< > >>>>>>>> > >>>>>>>> http://www.softwareone.com/> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* > >>>>>>>>> Thursday, April 10, 2014 6:52 PM *To:* > >>>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* > >>>>>>>>> FW: Quote requested-Open Office 3 *Importance:* High > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Hello, > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> We are waiting for your response. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Thanks > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Best Regards, > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Rahul Jain > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Global Procurement Team > >>>>>>>>> > >>>>>>>>> [image: Description: Description: > >>>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< > >>>>>>>> > >>>>>>>> http://www.softwareone.com/> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* > >>>>>>>>> Wednesday, April 9, 2014 12:09 PM *To:* > >>>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* > >>>>>>>>> FW: Quote requested-Open Office 3 *Importance:* High > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Hello, > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> We are waiting for your response. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Thanks > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Best Regards, > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Rahul Jain > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Global Procurement Team > >>>>>>>>> > >>>>>>>>> [image: Description: Description: > >>>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< > >>>>>>>> > >>>>>>>> http://www.softwareone.com/> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* > >>>>>>>>> Tuesday, April 8, 2014 4:33 PM *To:* > >>>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* > >>>>>>>>> Quote requested-Open Office 3 *Importance:* High > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Hello Team, > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> We have an end user ‘Stamford College’ interested in > >>>>>>>>> below mentioned license for their environment in > >>>>>>>>> Malaysia. They have reached out to SoftwareONE Malaysia > >>>>>>>>> to see if we were able to procure this software for > >>>>>>>>> them. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> SoftwareONE has earlier also has done business with you > >>>>>>>>> and we request > >>>>>>>> > >>>>>>>> you > >>>>>>>>> > >>>>>>>>> to please provide the below details for this request: > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> *Sku No.* > >>>>>>>>> > >>>>>>>>> *Item Description* > >>>>>>>>> > >>>>>>>>> *Qty* > >>>>>>>>> > >>>>>>>>> *List Price* > >>>>>>>>> > >>>>>>>>> *(per user)* > >>>>>>>>> > >>>>>>>>> *Currency* > >>>>>>>>> > >>>>>>>>> *Language Code* > >>>>>>>>> > >>>>>>>>> *Operating System* > >>>>>>>>> > >>>>>>>>> *Version* > >>>>>>>>> > >>>>>>>>> *Reseller Discount* > >>>>>>>>> > >>>>>>>>> *(in %)* > >>>>>>>>> > >>>>>>>>> *Customer Discount* > >>>>>>>>> > >>>>>>>>> *(if applicable)* > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Open Office 3(Educational prices) > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> 3 > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> 1 Year Maintenance (Mandatory/ Optional) > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> 3 Years Maintenance (Mandatory/ Optional) > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> *Note: Please specify what all is included in > >>>>>>>>> Maintenance and if Maintenance is Recurring or not.* > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> *Bill-to-SWO Location: SWO *Malaysia > >>>>>>>>> > >>>>>>>>> *Deploy-to-Customer Location: *Malaysia > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> We also request you to please share the reseller > >>>>>>>>> pricelist mentioning the reseller discount and price > >>>>>>>>> list validity. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Kindly mention your terms and conditions: > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Price Validity > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Payment Terms > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Delivery Time > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Freight Charges > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Process of placing order > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Taxes > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> EULA link > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Downgrade rights > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Please also confirm whether the product is available > >>>>>>>>> *per user/ per server*? > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Thank you for your time and attention and I look > >>>>>>>>> forward to your prompt response on this matter. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> If I can be of further assistance, please feel free to > >>>>>>>>> contact me. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Best Regards, > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Rahul Jain > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Global Procurement Team > >>>>>>>>> > >>>>>>>>> [image: Description: Description: > >>>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< > >>>>>>>> > >>>>>>>> http://www.softwareone.com/> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>> > >>>>>> > >>>>>> > >>>>>> > --------------------------------------------------------------------- > >>>>>> > >>>>>> > >>>>> > >>>>>> > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > >>>>>> > >>>>>> For additional commands, e-mail: > >>>>>> dev-h...@openoffice.apache.org > >>>>>> > >>>>> > >>>>> -- > >>>>> > >>>>> > ------------------------------------------------------------------------- > >>>>> > >>>>> > > MzK > >>>>> > >>>>> > >>>>> "Life is either a daring adventure, or nothing." -- Helen > >>>>> Keller > >>>>> > >>>>> > >>>>> --------------------------------------------------------------------- > >>>>> > >>>>> > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > >>>>> > >>>>> For additional commands, e-mail: > >>>>> dev-h...@openoffice.apache.org > >>>>> > >>>> > >>>> > >>>> --------------------------------------------------------------------- > >>>> > >>>> > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > >>>> > >>>> For additional commands, e-mail: dev-h...@openoffice.apache.org > >>>> > >>> > >>> --------------------------------------------------------------------- > >>> > >>> > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > >>> > >>> For additional commands, e-mail: dev-h...@openoffice.apache.org > >>> > >> > >> > >> --------------------------------------------------------------------- > >> > >> > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > >> > >> For additional commands, e-mail: dev-h...@openoffice.apache.org > >> > > > > -- > > ------------------------------------------------------------------------- > > MzK > > > > "Life is either a daring adventure, or nothing." > > -- Helen Keller > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > > For additional commands, e-mail: dev-h...@openoffice.apache.org > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > >
