On 02/11/2015 01:05 AM, Mathias Röllig wrote:
> On 11/02/2015 Andrea Pescetti wrote:
>> On 10/02/2015 Mathias Röllig wrote:
>>> I also suggest that only peoples with Can-Confirm-Right can reopen an
>>> issue or reset to Unconfirmed.
>>
>> Do you see it being abused too much? In general we prefer to keep the
>> access open and educate people about possible mistakes, but if many
>> users are consistently getting it wrong we can revisit the policy.
we do seem to have a fair amount of user type questions vs actual issues
IMO.
>
> At this time a have only one special case. But I'm still too busy to see
> what's going on. :-(
> But yes I prefer also openness as wide as possible.
>
> Regards, Mathias
As it turns out, I think most of these are closed with RESOLVED - NOT AN
ISSUE, so maybe we don't need a special tag as long as QA folks are
consistent in closing what seems to be user centric issues with this
approach.
Examples of some of these:
* can't get a particular printer to work with AOO
* can't determine how to get values in Calc to sort correctly because
column format is not specified correctly
It is not clear cut on what is an "issue" vs a usability problem. Can we
construct guidelines to help solve this problem?
--
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MzK
"An old horse for a long, hard road,
a young pony for a quick ride."
-- Texas Bix Bender
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