On Thu, 2010-03-11 at 12:29 -0800, John Drago wrote: > Looking at the example starting on > http://doc.otrs.org/developer/2.4/en/html/x1200.html > > Are you **sure** that the filenames in the example are correct? Also, the > example doesn't mention permissions or ownership of those files. Do they > have to be set to any special value?
Basically, just check the permissions on the already existing files... > 1) Kernel/System/Config/Files/HelloWorld.xml > 2) Kernel/Modules/AgentHelloWorld.pm > 3) Kernel/System/HelloWorld.pm > 4) Kernel/Output/HTML/Standard/AgentHelloWorld.dtl > 5) HelloWorld/Kernel/Language/de_AgentHelloWorld.pm > > That last one looks real fishy. Obviously, that needs to be Kernel/Language/de_AgentHelloWorld.pm - but usually it's best to develop the module in a separate sub directory and then use symlinks to link the file in your OTRS dir, using the module-linker.pl script, as described here: http://doc.otrs.org/developer/2.4/en/html/x1173.html > ** Also - how do I get the new module to start showing up in the list of > checkboxes in the "Settings" checkbox area (top-right)? Do I have to > "enable" the module or add it to another config file or something like that? Sure, that is done via a small snippet in Sysconfig. Basically, you should create a file called OutOfTheOffice.xml and put it in Kernel/Config/Files - it should contain something like the snippet that's currently in Framework.xml for DashboardBackend###0400-UserOnline - just add your own values. Also, for the Dashboard, as AgentDashboard.pm is already the front end module, you actually don't need to add another file to Kernel/Modules but to Kernel/Modules/HTML instead. You'll probably see the file DashboardUserOnline.pm that already exists there, just copy that one over and use it as a starting point. You would also need to have a file to generate the HTML from, look at AgentDashboardUserOnline.dtl for an example. Hope this helps, -- Mike. --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
