As of now we only have an option to make customer invalid by setting Valid=0.
Do we have any option to permanently delete the customer? If yes, then is are similar way for Services also? This is not a good idea. What happens when you go back to an old ticket, and OTRS no longer has the customer data to populate the display? Bad Things. Removing these data points breaks referential integrity in the database, which is important for proper operation.
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