If you can not update OTRS, you have two options: - Disable the Rich Text editor in the SysConfig - Don't use IE10
I'm sorry for the few options you have here but the OTRS you use bundles a version of the editor component that does not completely support IE10. *Full* IE10 support for the editor you'll only find in OTRS > 3.0.18, > 3.1.13 (which contains CKEditor 3.6.4) or OTRS 3.2. On Tue, Apr 9, 2013 at 11:28 AM, Rocco Tocci <rocco.to...@tbsit.com> wrote: > > Hi guys, we are using version 3.0.10 - ITSM 3.0.6 on Win 2003. > When using IE Ver.10 the richtext format are not editable, you know if there > a workaround. Unfortunately I can not update OTRS > > thanks > Rocco > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
