November 12, 2008

Press Contact:
Mary Watkins
617.300.3700
[EMAIL PROTECTED]

Deaf and hard of hearing users vote yes on new radio technology during live 
captioned broadcast of presidential election

WGBH's Media Access Group provides technology and hosts private demonstration


While millions of U.S. citizens voted in national and local elections last 
week, some of the nation's deaf and hard-of-hearing citizens were casting 
important votes on the future of captioned radio broadcasts—new technology 
designed to enable them to experience live radio coverage for the first time. 
The results—more than three-quarters of people who are deaf and hard of hearing 
indicated that they would be interested in purchasing captioned radio displays 
after watching live demonstrations of the technology last week at seven 
locations around the United States. The election night broadcast demonstrations 
were made possible by WGBH's Media Access Group, NPR, Harris Corporation and 
Towson University. 

The telecast leveraged cutting-edge digital HD Radio™ technology to enable 
people who are deaf to experience NPR's election coverage by viewing live radio 
content on specially equipped receivers. WGBH's "stenocaptioners" monitored 
NPR's live coverage and fed instantaneous speech-to-text transcriptions to the 
participating NPR stations and to NPR's web site. 

The broadcast, part of an initiative to make radio more accessible to the 
millions of consumers with sensory disabilities around the world, was 
demonstrated at NPR's international headquarters and Towson University in 
Towson, Maryland, WGBH, and four additional NPR member stations around the 
United States. During the broadcast, 150 people who are deaf or hard of hearing 
filled out surveys in person or online to provide feedback on the technology. 

"WGBH was thrilled to welcome members of the deaf and hard of hearing community 
to experience live captioned radio of NPR's election night coverage," said 
Larry Goldberg, director of Media Access at WGBH. "Our captioning staff and our 
colleagues at WGBH-FM made magic happen ... and the reaction for users was 
strong and clear... 'Finally!' and 'When will this be available all the time?' 
Very soon, we hope!"

Responses to surveys indicated that captioned radio will be a popular broadcast 
format for deaf and hard-of-hearing users.

• 95 percent were happy with the level of captioning accuracy, a crucial aspect 
for readability and comprehension

• 77 percent said they would be interested in purchasing a captioned radio 
display unit when it becomes available

• 86 percent indicated they would be interested in purchasing a 'dual-view' 
screen display for a car (which would enable a deaf passenger to see the 
captioned radio text while the driver listens to the radio). 

"Being able to read the captions enabled me to stay current on the election 
results. I usually tune out the radio when it's on because it is difficult to 
understand the dialogue with my hearing loss," said Betsy McCarthy, who 
participated in the demonstration at WGBH. "This technology would allow me 
instant access to a broadcast as opposed to taking the extra time to obtain a 
transcript when one is available."

Demonstration participants also showed a strong desire to rely upon captioned 
radio in emergency situations - on a scale of 1-10, with 10 being extremely 
important, they ranked emergency notifications at 9.6 when asked what types of 
information would be important to receive through captioned radio broadcasts. 
General news came in second at 8.0. 

The survey also included a number of questions regarding format preferences, 
such as the speed of the scrolling text and the size of the text. The 
information will be used to improve future captioned broadcasts. 

 "WGBH did it again!  The first to provide TV captioning in 1972 has once again 
become the first to caption the election results on HD Radio," said Karen 
Keefe, past president of Association of Late-Deafened Adults, Inc. and 
president of ALDA of Boston. "An amazing, innovative idea!"

The event was coordinated by the International Center for Accessible Radio 
Technology (ICART), which is headquartered at Towson University in Towson, 
Maryland. Founding members also include NPR and Harris Corporation. Towson 
houses the primary administrative and academic research office for the 
initiative, NPR Labs in Washington, DC, provides the technology R&D and 
software development, and Harris Corporation supplies the transmission and 
research support at its radio broadcast technology center in Cincinnati, Ohio.  
WGBH served as a technology partner in the initiative.

HD Radio enables station operators to split their broadcasts up into multiple 
channels, providing several CD-quality channels for their audiences. Through 
this accessible radio initiative, a small amount of the total data capacity 
will be used to carry textual data that will be shown live on a screen on new 
versions of HD Radio receivers, essentially providing a closed-caption 
transcript of live broadcasts for people who are deaf or hard of hearing. 

More information on the initiative can be found at www.i-cart.net. In addition 
to NPR, Harris Corporation, and Towson University, ICART member organizations 
include iBiquity Digital Corporation, Delphi, NDS, Radiosophy, Helen Keller 
Institute, Carl and Ruth Shapiro Family National Center for Accessible Media at 
WGBH (NCAM), Northern Virginia Resource Center for Deaf and Hard-of-hearing 
Persons, and the G3ict, an Advocacy Initiative of the United Nations Global 
Alliance for ICT and Development. NPR's Accessible Radio project is funded by a 
grant from the National Institute on Disability Rehabilitation and Research 
(NIDRR).

About NCAM 
The Carl and Ruth Shapiro Family National Center for Accessible Media at WGBH 
is a research, development and advocacy entity that works to make existing and 
emerging technologies accessible to all audiences. NCAM is part of the Media 
Access Group at WGBH, which also includes The Caption Center (est. 1972), and 
Descriptive Video Service® (est. 1990). For more information, visit 
access.wgbh.org.

About WGBH
WGBH Boston is America's preeminent public broadcaster, producing such 
celebrated national PBS series as Masterpiece, Antiques Roadshow, Frontline, 
Nova, American Experience, Arthur, Curious George and more than a dozen other 
award-winning primetime, lifestyle and children's series. Boston's last 
remaining independent TV station, WGBH produces local TV productions (among 
them, Greater Boston, Basic Black and María Hinojosa: One-on-One) that focus on 
the region's diverse community, while WGBH 89.7 FM is Boston's NPR Arts & 
Culture station, offering a rich menu of classical, jazz, blues, news 
programming and more. WGBH is the leading producer of online content for 
pbs.org-one of the most-visited dot-org sites on the Internet-a major producer 
for public radio and a pioneer in developing educational multimedia and new 
technologies that make media accessible for people with disabilities. For its 
efforts, WGBH has been recognized with hundreds of honors, including Oscars, 
Emmys, Peabodys and duPont-Columbia Journalism Awards. Visit WGBH on the Web at 
www.wgbh.org.

About NPR
Since its launch in 1970, NPR has evolved into a leading multimedia company, 
award-winning primary news provider and dominant force in American life. NPR 
produces and/or distributes 1,500 hours of programming weekly, including more 
than 150 hours of news, information, talk, entertainment and cultural shows for 
the 800-plus NPR Member stations around the country, attracting 26.5 million 
listeners weekly. NPR also programs two 24/7 channels for Sirius satellite 
radio and five 24/7 music multicast channels for digital HD Radio, having 
served as an industry leader in HD research and development; additionally it 
produces nearly 90 podcasts, making it the biggest podcaster among American 
media companies. NPR.org offers extensive original video and audio content, 
hourly newscasts, concerts and free audio streaming of current and archived NPR 
programs.

About Harris Corporation
Harris is an international communications and information technology company 
serving government and commercial markets in more than 150 countries. 
Headquartered in Melbourne, Florida, the company has annual revenue of $5.3 
billion and 16,500 employees-including nearly 7,000 engineers and scientists. 
Harris is dedicated to developing best-in-class assured communications™ 
products, systems, and services. Additional information about Harris 
Corporation is available at www.harris.com.

About Towson University
Founded in 1866, Towson University is recognized among the nation's best 
regional public universities, offering more than 100 bachelor's, master's and 
doctoral degree programs in the liberal arts and sciences, and applied 
professional fields. Located in suburban Towson, eight miles north of 
Baltimore, the university's beautifully landscaped, 328-acre setting offers a 
pleasant environment for study and a diverse campus life, as well as easy 
access to a wealth of university and community resources. With more than 20,000 
students, Towson University is the second-largest public university in 
Maryland. As a metropolitan university, Towson combines research-based learning 
with practical application. Its many interdisciplinary partnerships with public 
and private organizations throughout Maryland provide opportunities for 
research, internships and jobs. The university's radio station, WTMD, will soon 
convert to digital format and will serve as the initial testing ground for the 
initiative. Towson University is a founding member of the Coalition of Urban 
and Metropolitan Universities (CUMU); TU President Robert Caret holds the 
office of president. Additional information can be found at www.towson.edu.


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