Following on from the developer-meeting discussion about Jira workflow and best practices here are a few thoughts:-
The default workflow can be seen here - http://www.atlassian.com/software/jira/docs/v3.13/default_workflow.html. It does appear to be possible to customise the default workflow to add steps - http://www.atlassian.com/software/jira/docs/v3.13/workflow.html. Indeed with the Enterprise Edition you can customise it by issue type if you really wanted to. We could add in another step of "Received" at the beginning of the workflow giving us... Received -> Open -> In_Progress -> Resolved -> Closed -> Re_Opened Obviously the flow for any particular issue does not have to go through all steps. My understanding of these steps would be... Received - A new issue that has yet to be reviewed. Open - Reviewed and not immediately closed. As things stand the issue may or may not be assigned to someone. In_Progress - Bit of an anomaly here. More useful to a manager monitoring someones work. Resolved - The person to whom the issue was assigned considers the item to be resolved eg patch created and committed. Closed - The person who reported the issue is satisfied that the issue is resolved. Re_Opened - Shouldn't have been closed. I am not sure about this but I think it could be possible to change the status of an issue to be In_Progress when it is assigned. That would allow us to distinguish between those that are Open but not yet assigned, and those that have been assigned. On the other hand we could just ignore that step or get rid of it. There also appears to be a divide currently amongst those that choose to resolve issues and those that close them. What I have listed above is just my interpretation of the workflow but I do think that all issues should ultimately be closed. Having said that, I am not sure its practical to expect the reporter to close an issue (do they even have permission to do so ?), it might need to be the resolver (or reviewer ?). On a different subject - Affects Version and Fix Version. My understanding is that 'Affects' is the version(s) in which the bug was discovered, 'Fix' is the version(s) in which it will be fixed. I have a feeling I once read this in the Jira docs but I could be making that up. Please comment. Once we settle on something I'll pester Tim to help me make any necessary changes and document them. Cheers, Robin. Robin Taylor Main Library University of Edinburgh Tel. 0131 6513808 -- The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336. ------------------------------------------------------------------------------ _______________________________________________ Dspace-devel mailing list Dspace-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/dspace-devel
