On Tue, Sep 18, 2012 at 1:23 PM, Henry Atsu Agbodza
<atsu.agbo...@gmail.com> wrote:
> Good day to all,
> i have a problem i wish folks to help me with (still learning on the job).
> My dspace instance doesn't display from time to time. It goes blank. I
> normally restart Tomcat to fix this problem but i wish to have a permanent
> solution to this so that i can provide uninterrupted service to the
> University Community and the outside world.
> Thanks.

Hi Henry,

some issues may not print eny error messages on the webpage itself.
But you should be able to find them in the logs. One of them is the
dspace log in [dspace]/log/dspace.log, the other one is the Tomcat log
(e.g. catalina.out or other files, depending on how you installed
Tomcat). You should look at these files when the problem occurs and
look for any problems (you can usually ignore the INFO messages, look
for WARNING, ERROR and SEVERE). It's useful to watch these logs at
runtime using "tail -f dspace.log".

If that doesn't show anything, you should turn up log level to DEBUG
and send us anything that looks suspicious. More info here (read the
warning):
https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-TurningonDebugging%28optional%29

Regards,
~~helix84

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