At this point we have attempted to reproduce your problem with no luck here.  
There appears to be a problem with your kernel when combined with your system 
hardware that causes interrupts to not be delivered.

At this point I don't know what else to do besides suggest to pursue the 
problem with your system vendor as a hardware issue, or your operating system 
vendor.  I don't believe you're suffering from an Ethernet driver or NIC 
hardware issue.

Please let us know if there is something else I can help with,
Jesse

-----Original Message-----
From: Nguyen, Khanh D (IS) [mailto:[email protected]] 
Sent: Monday, June 15, 2009 4:16 PM
To: Brandeburg, Jesse
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill (IS); 
Pongmanopap, Tony (IS); Tantilov, Emil S; [email protected]
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

Jesse, 

Wonder if you have any news for the problem.

Thanks, 
Khanh

-----Original Message-----
From: Nguyen, Khanh D (IS) 
Sent: Monday, June 08, 2009 5:32 PM
To: 'Brandeburg, Jesse'
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; [email protected]
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse, 

I retried all boot options that you recommended, but it still does not
work.  BTW, I tried the driver on standard kernel 2.4.21-50 with RHEL3,
and it still does not work either.

Thanks,
Khanh 

-----Original Message-----
From: Brandeburg, Jesse [mailto:[email protected]]
Sent: Friday, June 05, 2009 9:43 AM
To: Nguyen, Khanh D (IS)
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; [email protected]
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Did you try any of the boot options I suggested (without noapic)

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

do all of the above again (sorry!) withOUT noapic.
 

-----Original Message-----
From: Nguyen, Khanh D (IS) [mailto:[email protected]]
Sent: Friday, May 29, 2009 3:06 PM
To: Brandeburg, Jesse
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; [email protected]
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse, 

Please see attachment for the requested info.  Really appreciate for
your help.

Khanh 

-----Original Message-----
From: Brandeburg, Jesse [mailto:[email protected]]
Sent: Friday, May 29, 2009 2:41 PM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; [email protected]
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

I was hoping you could try without noapic

Once noapic didn't work I wouldn't have expected it to work with any
other options either, sorry I wasn't more clear.

As for the IRQ routing conflict, it is probably related to why your
machine doesn't work in the first place.

Can you send a full dmesg (dmesg.txt.gz) please, and output of ethtool
-e ethX (ethtool.txt), as well?

-----Original Message-----
From: Nguyen, Khanh D (IS) [mailto:[email protected]]
Sent: Friday, May 29, 2009 2:17 PM
To: Brandeburg, Jesse; Tantilov, Emil S; [email protected]
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-----Original Message-----
From: Brandeburg, Jesse [mailto:[email protected]]
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; [email protected]
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-----Original Message-----
From: Nguyen, Khanh D (IS) [mailto:[email protected]]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; [email protected]
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks,
Khanh



-----Original Message-----
From: Tantilov, Emil S [mailto:[email protected]]
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); [email protected]
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The 
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the
bradning strings in pci.ids unless it is installed via rpm.

> The interface seemed to be up with the e1000e driver, however, there 
> was no traffic in/out that interface.  There was a error message in 
> message log like "Unable to establish link!!!".  Looking into the 
> code, it indicated that call
> e1000e_phy_has_link_generic() always failed.  BTW, I also tried the 
> driver with 2.4.37-1 kernel and it did not seem to work as well.
> Really appreciate if you could help to resolve the issue.

I tested with 2.4.21-50 kernel and 82574L device and was not able to
reproduce this issue. Link issues are generally caused by interrupt
problems. Could you please provide the following information:

1. cat /proc/interrupts (after loading the driver and ifup) 2. dmesg 3.
ethtool -t ethX 4. lspci -vvv

Also - we usually recommend to check for BIOS updates for your system if
possible.

Thanks,
Emil

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