Hello,

With a 82559EB card a customer often comes into the situation that no packet 
can be received anymore until network restart.
The symptom is that the rx_missed_errors register counts each packet but no 
more packets can be seen by the kernel.

We are using a 2.6.32 kernel with version: 2.0.44-k2.

I am aware that this is an old driver version, but please give me a chance to 
explain why I'm asking for information anyway:

- The driver is part of the 2.6.32 stable branch.
- It takes 2 - 10 days to reproduce it in the lab. So if we use a newer 
version, we cannot be sure that the problem is fixed just because we don't see 
it anymore.
- According to the customer the issue started with an update that adds the 
memory boundary and disables packet split (errata #45). PSRTYPE register is not 
initialized in this version. Everything in the previous version worked (so with 
the even older driver).
- It is a critical customer. If we provide a new version and it fails again 
this will become a problem.
- All reports about this issue end up without resolution or the advice to 
update the driver. I really tried to extract an explanation or the exact 
changeset that fixes the issue. But I failed. So for documentation purposes it 
would be a good thing to make the solution googleble.

Don Skidmore wrote in:

http://sourceforge.net/mailarchive/forum.php?thread_name=29F4ED941D916B48B88B4D2A4F3D1B9C01D2E285AF%40orsmsx509.amr.corp.intel.com&forum_name=e1000-devel

"Have you tried using the latest Source Forge driver (3.2.9).  Including in it 
was a fix that corrected an erratum that sounds very similar to your issue."

I'd greatly appreciate if someone can point me to the right direction. What I'd 
like to understand is:

- What change exactly is the fix for this issue?
- How can I verify that I am seeing the same issue (some special 
register/memory dump/...)?
- How can I verify that the issue is fixed.

I know - I'm asking for support for a driver that is part of the stable kernel 
but very old in your development line.
So I would be even happier if someone takes the time to answer my questions.

Cheers,
Martin

Martin Zielinski
Dipl. Inform
Senior Engineer

McAfee GmbH

Firmensitz:     Muenchen
Amtsgericht:     AG Muenchen
Handelsregister:   HRB 144340
Geschaeftsfuehrer: Emmet Russell, Keith Krzeminski, Douglas Rice
Bankverbindung:   ABN-Amro Bank N.V. Konto 671 211 9006
UST-ID:   DE168122444

------------------------------------------------------------------------------
Got Input?   Slashdot Needs You.
Take our quick survey online.  Come on, we don't ask for help often.
Plus, you'll get a chance to win $100 to spend on ThinkGeek.
http://p.sf.net/sfu/slashdot-survey
_______________________________________________
E1000-devel mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/e1000-devel
To learn more about Intel® Ethernet, visit 
http://communities.intel.com/community/wired

Reply via email to