This looks like we’re starting with a hardware issue and you’ll have to submit the issue through your factory support (whoever you bought the parts from). I’m just saying this if you want us to look at the design files first.
Also, you’re using unsupported distros and you’ll have to contact them for help. Even if it was a supported distro, you’d need to submit the issue through the distro first as they customize their kernels (including the drivers) and are responsible for their implementation. Hope that helps. Todd Fujinaka Software Application Engineer Data Center Group Intel Corporation [email protected] From: John Hentges <[email protected]> Sent: Tuesday, March 9, 2021 2:39 PM To: Fujinaka, Todd <[email protected]>; [email protected] Subject: Re: [E1000-devel] I350 and I210 Linux issues not occurring in Windows Hello, and thank you for the response. I understand and appreciate the problems with posting a question to more than one place. In this case, however, @CarlosAM_INTEL refered me to this list, and shown in the most recent reply in the thread I linked. Hello, @JohnHentges: Thanks for your update. Reviewing the readme file of the cited driver, it is stated that you should address your consultations of the cited driver to the email address: [email protected]<mailto:[email protected]>. You can find the cited document on the following website: https://downloadmirror.intel.com/15817/eng/readme.txt Best regards, @CarlosAM_INTEL. Were this not the case I would not have cross-posted as I basically have. John Hentges ACCES I/O Products, Inc.<http://acces.io/go.cgi?p=/contact/contact.html> Director of Software Engineering [email protected]<mailto:[email protected]> (858) 467-5582 ________________________________ On 3/9/2021 2:35 PM, Fujinaka, Todd wrote: The advice is to ask in one place and stick with that. Intel Customer Support should be engaged in the communities. Todd Fujinaka Software Application Engineer Data Center Group Intel Corporation [email protected]<mailto:[email protected]> -----Original Message----- From: John Hentges <[email protected]><mailto:[email protected]> Sent: Tuesday, March 9, 2021 11:30 AM To: [email protected]<mailto:[email protected]> Subject: [E1000-devel] I350 and I210 Linux issues not occurring in Windows https://community.intel.com/t5/Embedded-Connectivity/I350-and-I210-IT-Detected-Tx-Unit-Hang-more-common-as-bandwidth/m-p/1262805/emcs_t Please advise -- John Hentges ACCES I/O Products, Inc. <http://acces.io/go.cgi?p=/contact/contact.html><http://acces.io/go.cgi?p=/contact/contact.html> Director of Software Engineering [email protected]<mailto:[email protected]> <mailto:[email protected]><mailto:[email protected]> (858) 467-5582 ------------------------------------------------------------------------ _______________________________________________ E1000-devel mailing list [email protected]<mailto:[email protected]> https://lists.sourceforge.net/lists/listinfo/e1000-devel To learn more about Intel Ethernet, visit https://forums.intel.com/s/topic/0TO0P00000018NbWAI/intel-ethernet _______________________________________________ E1000-devel mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/e1000-devel To learn more about Intel Ethernet, visit https://forums.intel.com/s/topic/0TO0P00000018NbWAI/intel-ethernet
